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Reservations Coordinator
hace 2 semanas
This Reservations Coordinator role is ideal for individuals who enjoy working in a dynamic and customer-centric environment. As a key member of our reservations team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.
Responsibilities:- Process all reservation requests, changes, and cancellations in a timely and accurate manner.
- Identify guest reservation needs and determine appropriate room type.
- Verify availability of room type and rate.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Follow sales techniques to maximize revenue.
We are proud to offer a range of benefits and opportunities for growth and development. Our teams work together to deliver exceptional service and create unforgettable experiences for our guests.
