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Performance Improvement Specialist

hace 1 semana


San José, San José, Costa Rica Servicenow A tiempo completo

Company Overview

At ServiceNow, we believe in making the world work for everyone. With over 7,700+ customers, we serve approximately 85% of the Fortune 500 companies. We are committed to excellence and have been recognized as one of the FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Job Description

In this role, you will perform regular audits on GSD performance and productivity data to ensure compliance with established criteria. You will also design, develop, and implement streamlined audit processes to automate and improve associated processes.

Additionally, you will develop, maintain, and update systems and processes critical to reporting and tracking compensation and GSD productivity metrics. You will present business insights to GSD operations and management and manage commissions data files and Anaplan uploads.

Responsibilities

  • Perform monthly audits on GSD performance and productivity data to ensure compliance with criteria; communicate audit results.
  • Design, drive development, and delivery of streamlined audit process.
  • Automate and improve associated processes; be engaged in how the information you are creating is used and how to make it more useful.
  • Develop, maintain, and update systems and processes critical to the reporting and tracking of compensation and GSD productivity metrics.
  • Develop and present business insights to GSD operations and management.
  • Manage commissions data files and Anaplan uploads.
  • Assist with special projects, such as data analysis, commissions/SPIF/bonus modeling, Sales Kickoff, QBR, and other presentation decks.

Requirements

  • Excellent organizational skills with attention to detail and ability to work in a fast-paced environment.
  • Proactive in looking for ways to help the team operate more efficiently.
  • Able to manage confidential, sensitive information.
  • Experience with Microsoft Excel and PowerPoint.
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