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Healthcare Liaison Specialist

hace 2 semanas

San José, San José, Costa Rica Iceberg Health Injury A tiempo completo

Job Overview

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We are seeking a highly skilled Patient Support Specialist to join our team at Iceberg Health. In this role, you will play a critical part in supporting patients through various stages of their healthcare journey.

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About the Role

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The successful candidate will be responsible for conducting outreach to English-speaking patients, gathering and updating information on treatment status, doctor appointments, changes in medical care, work status, and relevant documents.

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They will also retrieve medical records and bills from healthcare providers, ensuring accuracy and completeness. Additionally, they will demonstrate a comprehensive understanding of insurance processes, create estimates, and facilitate payment transactions.

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The ideal candidate will have excellent communication skills, both written and verbal, and be able to multitask effectively, handling tasks promptly and tactfully when interacting with colleagues and the public.

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Requirements

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To be successful in this role, you will need:

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  • Previous experience in healthcare or legal fields is advantageous;">
  • Exceptional follow-up skills with a keen attention to detail;">
  • Ability to multitask effectively, handling tasks promptly and tactfully when interacting with colleagues and the public;">
  • Strong organizational skills, both in terms of task management and attention to detail;">
  • Excellent verbal and written communication skills;">
  • Positive, enthusiastic attitude and a professional demeanor;">
  • Proficiency in English, both written and spoken;">
  • Capability to work independently and responsibly, keeping case notes up-to-date;">
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What We Offer

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In addition to a competitive salary, we offer a range of benefits, including:

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A supportive and dynamic work environment;

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Ongoing training and development opportunities;

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A comprehensive compensation package that includes paid time off and holidays.

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We are an equal opportunities employer and welcome applications from diverse candidates.