Senior Event Operations Specialist

hace 3 días


San José, San José, Costa Rica Jll A tiempo completo

About JLL: A Global Leader in Real Estate Services
- We're a leading professional services and investment management firm specializing in real estate. With operations in over 80 countries, we have a workforce of over 91,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions.

**Our Commitment to Sustainability:** As a global Fortune 500 company, we recognize our inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to shaping the future of real estate for a better world.

We utilize advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics, and excellence are fundamental to everything we do, and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where everyone feels welcomed, valued, and empowered to achieve their full potential is essential to who we are today and where we're headed in the future. We believe that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

The Senior Event Operations Specialist works closely with internal vendors and key stakeholders to facilitate and support Amazon events taking place in key buildings within Amazon corporate offices. This role responds to customer requests and inquiries to ensure on-site events are executed smoothly and professionally.

**Key Responsibilities:

  • Coordinate resources to ensure spaces are cleaned, set, and ready for events
  • Document trends, recognize opportunities for process efficiencies, and improve policies and procedures related to internal events and spaces
  • Schedule, maintain, and update calendar appointments to improve time management and coordination/communication with vendor partners supporting the eventspaces
  • Review, update, schedule, and approve event requests received from Amazon eventplanners
  • Provide initial response and support related to Amazon eventinquiries
  • Assign events to regional Program Coordinators as appropriate
  • Daily coordination and organization of events
  • Create and update documents to track metrics, clarify procedures, provide information, organize team tasks, and others as needed
  • Provide remote event support
  • Process work orders and event-related troubletickets
  • Support and maintain good inter-vendor communications between Facilities, Catering, AV, Reception, Janitorial, and Engineering as requested

**Requirements:**
2+ years' experience in event coordination or administrative support; 2+ years' experience in facilities management is a plus.
Must be proficient with Microsoft Office.
High level of accuracy and attention to details.
Positive, professional, customer-service oriented personality.
Excellent interpersonal and communication skills.
Ability to work independently, at times, with little direction.

**What You Can Expect from Us:**
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay.



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