Global Benefits Operations Director

hace 3 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

The Global Benefits Operations Director is responsible for the delivery of Benefits Administration Operations across 90+ countries, including management oversight and processing. This role works in partnership with Total Rewards Leads and Global Payroll Services to ensure effective and controlled operations with e2e governance and management of Benefit operations and its resources.

**Process Management, Validation and Control**

  • Manage the operational delivery of benefit administration items, including EIB (Payroll deduction) file creation and uploading, employment status change reporting, population reconciliation, data entry, and monitoring of allowances
  • Ensure proper payment to all third-parties by processing benefit vendor invoicing and purchase order creation
  • Manage team on the successful delivery of time and absence tasks related to returning employees to work, supporting operations work related to time tracking systems, and any leave program calculations when necessary
  • Ensure all activities and processes are fully documented and standardized, where applicable, across all geographies
  • Ensure Total Rewards benefits operational processes consistently meet the committed service standards (completeness, timeliness, accuracy)

The estimated annual salary for this position is $120,000 - $180,000, based on industry standards and location.

**Management and Supervision**

  • Provide Leadership and Management direction for the Benefits Operations Organization globally
  • Management and delivery against all goals, including performance metrics, productivity commitments and financial plans
  • Identify opportunities for and drive improvement in control processes, delivery practices and systems

This role requires a strong understanding of payroll processing as it relates to benefits operation, as well as people management and leadership skills. The ideal candidate will have experience in multi-country benefits environments and be fluent in English, with Spanish or other languages preferred.



  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Global Benefits Operations Director plays a pivotal role in delivering benefits administration operations for over 90 countries, overseeing oversight and processing, and coordinating with Global Payroll Services to ensure compliance with local laws and regulations.Process Management, Validation, and ControlManage benefit administration items, including...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About CitiCiti is a leading global bank with a rich history and heritage. We are committed to serving our clients, customers, and communities around the world.Job SummaryWe are seeking an experienced Finance Director of Accounting Operations to join our team. This role will be responsible for leading complex accounting operations, managing a team of...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Description:    As the Finance Operations Director at Experian, you will be responsible for leading the billing team, driving performance management, and employee relations. Key responsibilities include maintaining systems, providing leadership and expertise, creating reports and metrics, and communicating with the team.    About this role:The...


  • San Francisco, Heredia, Costa Rica Databricks A tiempo completo

    About the RoleWe are seeking a highly experienced Strategic Operations Director to lead our Go-to-Market (GTM) Strategy & Operations team.Key ResponsibilitiesLead an Operations Team to foster synergy and collaborationCreate a strategic framework to leverage capabilities and drive E2E transformationDefine investments to support the elevation of the ops team's...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Discover a career-defining opportunity as a Digital Operations Director at Experian.We're seeking a seasoned professional to lead client onboarding, vetting, and support for Experian Automotive. This role offers an exceptional chance for growth and development, with the potential to make a lasting impact on our business.Key Responsibilities:The successful...


  • San Francisco, Heredia, Costa Rica Databricks A tiempo completo

    Databricks is a leading data and AI company, trusted by over 10,000 organizations worldwide.**Job Summary:**We are seeking an experienced Senior Operations Director to join our Go-to-Market (GTM) Strategy & Operations team. This role will involve leading an operations team, defining and monitoring metrics, using data and qualitative information to drive...

  • Operations Director

    hace 1 mes


    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    About the RoleAmazon Support Services Costa Rica SRL - B20 is seeking an experienced Operations Director to lead our Data Services team in Heredia, Costa Rica.


  • San Francisco, Heredia, Costa Rica Safeguard Global A tiempo completo

    Job DescriptionThe Global Operations Manager will be a key role in ensuring that our operations team delivers an exceptional experience for employees and clients.This exciting role involves supervising, guiding and motivating a team. The individual will be responsible for encouraging colleagues to work together and delivering great customer service. Workload...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Company OverviewAmazon Support Services Costa Rica Srl is a leading provider of customer service solutions, seeking an experienced Accounting Operations Director to lead our Accounts Payable team. With a focus on scalability and innovation, we strive to deliver exceptional results.Estimated Salary: $90,000 - $110,000 per yearJob DescriptionWe are looking for...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    Job OverviewThis is a key leadership role within the Straumann Group, responsible for driving operational excellence and strategic growth in Costa Rica.We are seeking an experienced professional with a strong track record of managing complex operations, leading cross-functional teams, and implementing process improvements.


  • San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completo

    OverviewHangar Worldwide is seeking a seasoned Digital Project Director to lead global initiatives. This role requires a strategic thinker with expertise in project management, team leadership, and client satisfaction.Job DescriptionAs a Digital Project Director, you will oversee the day-to-day activities of our Delivery Department, ensuring projects meet...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Global AML Compliance Director at Citi is an intermediate management-level position responsible for overseeing the development and management of a dedicated internal KYC (Know Your Client) program.Key Responsibilities:Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control...


  • San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    **Job Summary**Sfg Global is seeking a highly skilled Project Director for Strategic Initiatives to lead projects from inception through completion. As the primary contact for project activities, you will lead project review sessions with customers to discuss cost, schedule, and technical performance.The successful candidate will establish design concepts,...


  • San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    Infotree Global Solutions busca un Director de Proyectos Experiente para liderar nuestros proyectos con éxito. Requisito fundamental es tener +7 años de experiencia trabajando como project manager.Sueldo: ¢1 500 000,00 al mesEn este rol, estarás a cargo de coordinar equipos de trabajo y garantizar que nuestros proyectos sean entregados a tiempo, dentro...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Hewlett Packard Enterprise advances the way people live and work by developing innovative technology solutions that help our customers achieve their goals. As a Global Customs Operations Expert at HPE, you will be part of a dynamic team that prioritizes customer satisfaction and develops strategic partnerships.The role has been designated as 'Edge', which...


  • San Francisco, Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    About the RoleWe are seeking a skilled Global Logistics Operations Specialist to join our team. This is an excellent opportunity for someone who wants to develop their career in logistics and make a real impact on our business operations.In this role, you will be responsible for providing operational support and clerical tasks that aid our business...


  • San Francisco, Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    About the RoleWe are seeking a skilled Global Logistics Operations Specialist to join our team in providing operational support and clerical tasks that aid business operations.ResponsibilitiesLeverage process development skills to enhance company systemsAttend training sessions to improve knowledge and skillsProvide exceptional customer service through...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi seeks an experienced Senior AML Operations Director to lead the development and management of a dedicated internal KYC program. This role is responsible for providing full leadership and direction to a team of employees, ensuring the implementation of Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services.**Job...


  • San Francisco, Heredia, Costa Rica Philip Morris International A tiempo completo

    Revolutionize the Retail LandscapeAt Philip Morris International, we're embarking on a transformative journey to deliver a smoke-free future. As a key player in our Sales and Marketing team, you'll have the freedom to innovate and drive commercial growth.As the Senior Commercial Operations Director in Heredia, Costa Rica, you'll oversee the channel strategy...


  • San Francisco, Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    Company OverviewKuehne+Nagel is a leading global logistics company with over 79,000 employees in more than 1,300 locations across 100 countries.About the RoleWe are seeking an experienced Global Logistics Operations Manager to join our team. As a key member of our organization, you will be responsible for reviewing processes and identifying opportunities for...