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Visionary Account Growth Director

hace 2 semanas


Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo
Account Manager Team Leader

At LSEG, we are seeking a seasoned professional to lead our Account Management team in driving revenue growth and customer satisfaction.

Role Overview

The Account Manager Team Leader will be responsible for developing and executing strategies to maintain positive relationships with customers and account managers, resulting in increased revenue retention and growth.

This role requires a deep understanding of the customer decision-maker's strategies, priorities, and needs, as well as solid knowledge of business propositions to initiate conversations and raise interest.

Key Responsibilities
  • Build and embed long-term trusted advisor relationships within accounts
  • Drive growth by expanding company footprint within accounts
  • Oversee all commercial activities within accounts, leading end-to-end customer relationships
  • Maintain pipeline hygiene (renewals and gross) in Salesforce
  • Monitor, empower, and mentor Account Managers
Qualifications and Experience Required

Strong understanding of customers and their business models and workflows is essential, as is validated experience within the customer segment.

A strong product knowledge and relationship-building skills are also required, along with selling skills and strong negotiation and interpersonal skills.

Benefits

As an equal opportunities employer, we offer a range of benefits, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.

We are committed to creating a diverse and inclusive organisation where everyone can thrive and grow.