Operations Support Services Professional

hace 4 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Citi is seeking an Operations Support Analyst to join our team. As a key member of our operations group, you will play a critical role in ensuring the smooth operation of our business processes.

Responsibilities will include:

  • Monitoring and executing processes to ensure seamless operations
  • Providing regular status updates to stakeholders
  • Collaborating with cross-functional teams to resolve issues
  • Supporting and executing User Acceptance Tests as required

Qualifications include:

  • 1-2 years of previous relevant experience related to technology or operations
  • Proficient in Microsoft Office
  • General knowledge of client reporting across the industry and competitors
  • Working knowledge of SQL environments and database queries
  • Proven organization and time management skills
  • Problem-solving and decision-making skills
  • Clear and concise verbal and written communication


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