Compliance Team Lead
hace 2 días
Citi Overview:
Citi is an international bank that provides financial services to individuals, businesses, and institutions. We offer a range of products and services, including banking, investments, and consumer finance.
About the Job:
The KYC Operations Manager is a critical role within our Compliance and Control team, responsible for ensuring the effectiveness of our Anti-Money Laundering (AML) monitoring, governance, and regulatory reporting services.
Key Responsibilities:
- Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
- Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
- Provide people management and development responsibilities and ensure team service level standards are met
- Liaise with Compliance department and senior management within business units supported
- Oversee new client onboarding and implement process enhancements to improve client onboarding experience
- Provide Management reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
- Monitor account refresh activity daily to ensure regulatory/document requirements are met
- Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized
- Maintain 'Book of Work' for new system releases and enhancements to existing infrastructure
Requirements:
- 5-8 years of experience in Operations, Know Your Customer (KYC), Anti-Money Laundering (AML), or Compliance
- 3-5 years of experience as People Manager
- Ability to work under pressure with proven record of managing high workload with effective prioritization
- Excellent written and verbal communication skills
- Bilingual English and Spanish
- Professional leader with superior presentation skills
- Self-starter with natural ability to drive initiative and projects forward
- Excellent organizational and planning skills
- Excellent customer interaction and management skills
- Negotiation and decision making/problem solving skills
- Superior interpersonal skills
Working at Citi:
Citi offers a dynamic and inclusive work environment where you can grow your career and make a difference in the world. We value diversity and equal opportunity and are committed to creating a workplace where everyone feels welcome and valued.
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