Teleperformance Representative
hace 1 semana
**The Ideal Candidate**: Are you a customer-focused individual with excellent communication skills? Do you thrive in a fast-paced call center environment? If yes, we encourage you to apply for the Teleperformance Representative position at Teleperformance Costa Rica.
**Job Description and Responsibilities:**
* Answer customer calls and respond to queries in a professional and courteous manner
* Use problem-solving skills to resolve customer complaints and concerns
* Maintain accurate records of customer interactions for quality control and reporting purposes
**Key Requirements and Qualifications:**
* English language proficiency (B2- 85%)
* Basic computer skills with proficiency in Windows environment
* High School Diploma or higher
* Prior work experience preferred
* Excellent communication and interpersonal skills
**Benefits and Compensation**: Enjoy a competitive salary of 450,000.00 - 550,000.00 per month
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Phone Operations Representative
hace 2 semanas
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Join Our Team**: Teleperformance Costa Rica is seeking talented individuals to fill the position of Customer Support Representative. This role offers an exciting opportunity to develop your customer service skills while working in a dynamic and fast-paced environment.**Responsibilities and Requirements:**Provide top-notch customer service through effective...
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Support Agent Specialist
hace 2 semanas
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**About the Role**: Teleperformance Costa Rica seeks highly skilled Support Agents to join our team. As a Customer Support Representative, you will play a critical part in delivering exceptional customer experiences through various communication channels.**Responsibilities and Requirements:**Key Responsibilities:Answer customer inquiries via phone...
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Customer Service Agent
hace 2 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoCompany Overview:Teleperformance Costa Rica is a leading customer experience company that helps businesses build strong relationships with their customers. As an agent, you will be part of a dynamic team that provides exceptional service to clients from around the world.Job Description:We are seeking a skilled Customer Support Representative to join our...
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Sales Ecosystem Builder
hace 1 semana
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Job Summary**: As a Sales Development Representative at Teleperformance Costa Rica, you will play a crucial role in driving business growth by identifying new opportunities, building relationships, and generating revenue. This is an excellent opportunity for individuals who enjoy working in sales, are skilled communicators, and thrive in fast-paced...
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Business Development Liaison
hace 1 semana
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: At Teleperformance Costa Rica, we are seeking a highly motivated and results-driven individual to join our team as a Sales Development Representative. In this role, you will be responsible for researching new markets, building a pipeline of potential leads, and nurturing relationships using various platforms.**Responsibilities**: As the face of...
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Technical Assistance Representative
hace 7 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoWe are looking for a highly skilled Technical Assistance Representative to join our team and provide exceptional technical assistance and product support to our customers. The ideal candidate will be passionate about customer advocacy and possess strong communication skills.Responsibilities include working directly with customers to troubleshoot technical...
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Customer Service Representative
hace 6 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Job Overview:**We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have experience in live broadcast operations, ensuring high-quality streams for our audiences.**Key Responsibilities:**Evaluate and resolve customer inquiries in a timely manner.Maintain awareness of multiple simultaneous video feeds with...
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Technical Support Representative
hace 1 semana
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoWe are seeking a skilled Technical Support Representative to provide exceptional technical assistance and product support to our customers. The ideal candidate will have excellent communication skills, a strong understanding of technical concepts, and the ability to troubleshoot complex issues.Key Responsibilities:Provide technical support and...
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Asset Lifecycle Management Representative
hace 1 día
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoAbout the Position: As an Asset Lifecycle Management Representative, you will be instrumental in helping Cisco customers optimize their asset lifecycle management processes. This involves analyzing data, producing reports, and developing action plans to enhance the overall customer experience.Key Responsibilities:Use reporting tools to extract data and...
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Customer Experience Representative
hace 1 semana
San José, San José, Costa Rica Teleperformance A tiempo completoJob DescriptionThe Product Support Specialist is an integral member of the Customer Experience team working directly with customers to provide an exceptional customer experience.This role is responsible for providing product support for Insulet's OmniPod System (for insulin and injectable drugs). The specialist is the internal advocate for new and current...
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Customer Support Representative
hace 2 semanas
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...
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Customer Service Representative
hace 1 semana
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: As an agent, you will act as a liaison between customers and our internet service. This involves providing accurate information, answering general inquiries, and offering basic technical support via phone calls. Key competencies for this role include identifying and defining problems, active listening, and empathy.**Responsibilities**: To...
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Sales Development Representative
hace 1 semana
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: Research new markets, build a pipeline of potential leads, and nurture relationships using Sales loft, Salesforce, LinkedIn, and other platforms**Competencies**: Positivity, determination, organization, teamwork, persuasion**Responsibilities**- Be the face of the company, you are the first point of contact to engage our potential customers-...
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Sales Outreach Representative
hace 1 semana
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoAbout the Role:">Drive business growth by identifying and pursuing new opportunities.Establish and maintain strong relationships with clients to increase revenue.Collaborate with the sales team to ensure a smooth customer experience.">Responsibilities:">Engage with potential customers through various communication channels.Nurture relationships with...
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Customer Support Representative
hace 2 semanas
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...
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Sales Development Representative
hace 2 semanas
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: Research new markets, build a pipeline of potential leads, and nurture relationships using Sales loft, Salesforce, LinkedIn, and other platforms**Competencies**: Positivity, determination, organization, teamwork, persuasion**Responsibilities**- Be the face of the company, you are the first point of contact to engage our potential customers-...
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Customer Support Representative
hace 5 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...
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Call Center Representative
hace 2 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoOverview of the Role:This position requires a high degree of customer focus, empathy, and problem-solving skills. As a Phone Support Specialist, you will interact with customers via phone to resolve their inquiries and concerns in a professional and efficient manner.Key Responsibilities:Handle incoming calls from customersProvide solutions to customer...
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Sales Development Representative
hace 4 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: Research new markets, build a pipeline of potential leads, and nurture relationships using Sales loft, Salesforce, LinkedIn, and other platforms**Competencies**: Positivity, determination, organization, teamwork, persuasion**Responsibilities**- Be the face of the company, you are the first point of contact to engage our potential customers-...
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Customer Support Representative
hace 4 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...