Global Business Operations Lead
hace 7 días
**Job Summary**
We are seeking a highly skilled Process Excellence Specialist to join our team at Kyndryl. As a key member of our Operational Capabilities & Excellence team, you will play a crucial role in ensuring the accuracy and completeness of our Lead to Cash process documentation.
You will be responsible for acting as the Global Q2C Contract Registration and Billing & Invoicing focal, working closely with our Acceleration & Innovation and TimeZones SMEs to drive Global process standardization.
Your key responsibilities will include identifying best practices, factors contributing to performance gaps, areas for change, and process success measurement criteria.
**Responsibilities and Requirements**
- Act as the Global Q2C Contract Registration and Billing & Invoicing focal
- Support audit preparation and lead process walk-throughs
- Partner with Acceleration & Innovation and TimeZones SMEs to drive Global process standardization
- Identify best practices, factors contributing to performance gaps, areas for change, and process success measurement criteria
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