Service Experience Ambassador

hace 2 días


San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completo

Company Overview

Marriott International is a global hospitality leader, with a portfolio of brands that includes Marriott Hotels and JW Marriott. Our hotels offer a unique work experience where associates can pursue their passions in a luxury environment.

Job Description

As a Guest Experience Expert at Marriott International, you will be responsible for delivering exceptional service to our guests. This includes processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area. You will also be empowered to move about your space and do what needs to be done to ensure a memorable and unique experience for our guests.

Required Skills and Qualifications

To succeed in this role, you will need to have excellent communication and interpersonal skills. You must also be able to create a safe work place, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Additionally, you will need to be physically able to stand, sit, or walk for an extended time, and take a hands-on approach to work, moving objects weighing less than or equal to 10 pounds without assistance.

Benefits

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. As a member of our team, you will enjoy a range of benefits, including opportunities for training, development, recognition, and career advancement.



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