Financial Transaction Coordinator

hace 4 días


San José, San José, Costa Rica Convera A tiempo completo

About the Role

We are seeking a highly detail-oriented Financial Transaction Coordinator to join our Global Payments team. As a key member of our operations team, you will be responsible for processing incoming and outgoing payments from business clients while ensuring compliance with specific guidelines and criteria.

Responsibilities

  • Review data received from internal and external parties, compiling beneficiary templates for customers.
  • Monitor internal systems and validate data input to ensure all relevant information is obtained and local routing requirements are met.
  • Evaluate and resolve customer queries satisfactorily within agreed service level agreements.
  • Escalate issues within the team and internal or external business partners when necessary.

Requirements

  • Fluency in English (essential).
  • Ability to learn quickly and operate in a high-paced, dynamic environment.
  • Quality orientation and attention to detail.
  • Intermediate knowledge of MS Office and good computer literacy skills.
  • Ability to work individually and as part of a team.

What We Offer

  • A competitive gross salary.
  • Great career growth and development opportunities in a global organisation.
  • A flexible working model including both office and remote working.
  • Paid holidays, time-off and leave policies for life events.
  • Paid volunteering opportunities.


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