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Technical Support Specialist for Citi's Proprietary Technologies
hace 3 semanas
**Company Overview**
Citi is a leading global financial services company that provides a wide range of financial products and services to individuals, corporations, governments, and institutions.
**Job Description**
We are seeking a highly motivated and enthusiastic Technical Support Specialist to join our team. The successful candidate will be responsible for providing front-line support for Citi's proprietary technologies, ensuring seamless operation of our systems and infrastructure.
**Key Responsibilities**
- Investigate and resolve technical issues in a timely and effective manner;
- Perform root cause analysis to identify and address underlying problems;
- Collaborate with cross-functional teams to implement solutions and improve processes;
- Develop and maintain technical documentation to ensure knowledge sharing and best practices;
**Required Skills and Qualifications**
To be successful in this role, you will need:
- Knowledge or working experience with Unix or Linux environment;
- Experience with ETL jobs and relational databases such as Oracle and Microsoft SQL;
- Strong analytical and problem-solving skills;
- Excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment and prioritize tasks effectively;
- Passion for technology and eagerness to learn and grow with the company.
**Benefits**
We offer a comprehensive benefits package, including competitive salary, medical insurance, retirement savings plan, and paid time off.
**Others**
Citi is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes career growth and development.
