Product Development Specialist

hace 3 semanas


San José, San José, Costa Rica Europe Express A tiempo completo

• Develop and maintain high-quality travel services and products for custom FIT packages, collaborating with the Product team throughout the product life cycle.

• Provide in-depth product knowledge and support to sales teams, ensuring accurate and timely information.

• Update existing package content and pricing regularly, proposing new product and package ideas for distribution through multiple channels.

• Supervise product for maximum availability, partnering with sales and assisting the specific services team with custom product requests.

• Work collaboratively with internal support teams to provide insights and mentorship on USTO's product portfolio.

• Build packages (air, rail, transfers, hotels, sightseeing) within the reservation system, including upgrades and optional services, and competitively price them following company guidelines.

• Own assigned product builds in Softrip, ensuring services are built accurately and that all inventory and costs are accurate.

• Participate in projects and/or meetings as designated by management, providing excellent support and information to all colleagues.

• Analyze sales performance and make recommendations for new/discontinuation of products; packages; services.

• Demonstrate independent decision-making ability while understanding the contract agreements and commercial implications.

• The ideal candidate will possess experience in Travel and Tourism or a similar field, be self-motivated, and have excellent communication skills.

• Proficiency in using MS Office products, specifically Excel, Outlook, and Teams, is required, with experience with SofTrip being a plus.



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