Amazon Business Solutions Specialist

hace 1 día


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

Company Overview

Amazon Business is revolutionizing the way organizations of all sizes access its vast selection of products. With features and benefits tailored specifically for business customers, Amazon Business combines the convenience and value it's known for with solutions designed to meet the unique procurement needs of businesses.

Job Description

The Quoting Representative plays a pivotal role in building and managing customer relationships by providing expert knowledge on Amazon's products and services, crafting personalized quoting solutions, and addressing the complex procurement requirements of clients. This role demands a deep understanding of the quoting process, including eProcurement integration, contracting nuances, and advanced payment and reconciliation methods, to ensure solutions align with customers' operational and financial objectives.

Key Responsibilities:

  • Leverage in-depth knowledge of Amazon Business's products and services to develop customized quoting solutions that address the specific needs of each customer, enhancing value and satisfaction.
  • Engage in solution-selling and digital prospecting tactics to build and manage a book of business, focusing on creating long-term strategic customer relationships.
  • Understand and navigate the unique contracting and competitive requirements of diverse institutions, recommending quoting strategies that facilitate seamless procurement integration.
  • Work closely with clients across functional areas such as Procurement, IT, Finance, and Facilities to ensure a deep understanding of their procurement processes and develop tailored quoting solutions.
  • Coordinate with Amazon resources to ensure that the quoting solutions meet the objectives of both the client and Amazon, fostering successful deployment and adoption of services.
  • Maintain a robust lead pipeline, ensuring consistent lead quantity and quality to achieve territory goals, and actively map Amazon products and services to clients' primary objectives.
  • Establish and maintain strong relationships with key internal operational contacts across departments, ensuring end-to-end communication and coordination across the extended Amazon team.

Required Skills and Qualifications

This role requires experience with eProcurement systems, advanced payment solutions, and automated reconciliation processes. Knowledge of the unique procurement requirements and challenges faced by public institutions and businesses across various industries is also essential. Leadership experience, with a focus on coaching team members and contributing to lead generation and evaluation strategies, is highly valued.



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