Billing Operations Specialist
hace 2 semanas
Job Overview:
We are looking for a skilled Billing Specialist to assist our customers with collections, credits, and related license subscription inquiries. The successful candidate will have strong analytical skills and excellent interpersonal abilities to improve organizational efficiency and help our team grow.
Key Responsibilities:
- Communicate with customers to resolve billing and account-related issues.
- Collaborate with Finance, Legal, and Support teams to structure sales quotes and order forms.
- Process customer orders and invoices according to Contract and Order Form terms.
- Analyze data related to customer accounts, billing information, and purchase contracts.
- Recommend improvements to our data collection and reporting methodologies.
- Work with cross-functional teams to resolve billing and ordering issues.
Requirements:
- Bachelor's Degree in Business, Finance, or Accounting.
- 1-3 years of relevant experience.
- Strong communication skills in English.
- Excellent organizational skills and attention to details.
- Ability to work independently and collaboratively with cross-functional teams.
- Strong customer service, Excel, and analytical skills.
Our Culture:
We value smart, dedicated, approachable, and courageous individuals who can help us deliver business outcomes and be better than the competition.
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