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Cisco Asset Management Specialist

hace 2 semanas

San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

**Overview**: As a Teleperformance Costa Rica team member, you will support customers in managing the lifecycle of their Cisco network assets to mitigate operational and financial risks. This role is ideal for self-motivated individuals with exceptional communication skills who are driven to succeed.

**Key Responsibilities**:

  • Analyze data using reporting tools and develop action plans to improve asset management
  • Produce reports for stakeholders, including customers and account teams

**Requirements**:

- English language proficiency at C1 level (90% or higher)

- High school degree minimum; 2 years of customer service experience

- Intermediate-advanced Microsoft Excel skills, including basic formulas and pivot tables

- Knowledge of Cisco products and services

- Excellent communication and problem-solving skills

**Job Details**: Full-time, permanent position with a competitive salary range of ¢500,000.00 - ¢550,000.00 per month. English language proficiency is required for this role.