Senior Specialist in Change and Communications
hace 7 días
We are in search of a qualified professional with a background in Product Marketing and/or Change Management and Communications. This individual will play a pivotal role in supporting a digital product portfolio team dedicated to Legal solutions, including contract management tools and AI-driven contract review systems. The primary focus of this position will be on implementing changes to Legal products for internal stakeholders, including BCG Lawyers, Consulting teams, and Business Support units, while also promoting user engagement and satisfaction.
KEY COMPETENCIES
- Expertise in product marketing and change management, preferably within an agile software or digital product environment.
- Ability to independently drive strategies with minimal managerial oversight, taking full ownership of projects from inception to completion.
- Capacity to adopt the perspective of end users, ensuring their needs are prioritized.
- Skill in engaging with end users to identify challenges and practical applications.
- Comfort in a dynamic, collaborative, and service-oriented atmosphere characterized by high performance standards.
- Proficiency in measuring, evaluating, and enhancing key performance indicators (KPIs).
- Experience in managing multiple stakeholders concurrently.
- Ability to collaborate with a virtual team across various time zones.
- Familiarity with Legal products and/or Generative AI is a plus.
- Competence in driving behavioral changes related to processes and organizational practices to enhance adoption and productivity, maximizing the return on investments in digital products.
- A minimum of 5 years of relevant experience; experience with consulting management is advantageous.
- Exceptional skills in influencing, networking, and building relationships with senior stakeholders.
- Background in project management.
- Experience in change management or product marketing management.
- Proven ability in complex problem structuring and resolution.
- Strong written and verbal communication capabilities.
Key collaborators will include:
- Product Portfolio Lead
- Product Owners
- Members of the Product GTM, Change, and Enablement Center of Excellence
- BCG Legal Team
- BCG Consulting Teams
- BCG Functional Leadership
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