Automation Solutions Delivery Specialist

hace 7 días


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

At Thermo Fisher Scientific, we're driving innovation in RPA, Data Analytics, and AI to standardize and simplify Finance processes. We're seeking a Customer Service Analyst to lead this evolution, providing tailored technology and process solutions for business simplification, standardization, and transformation.

A Day in the Life

We're looking for someone who can monitor and evaluate the success of deployed automations and process changes by tracking metrics. You'll collaborate with different teams and finance experts to understand their processes and propose automation solutions. Your key responsibilities will include:

  • Supporting the execution team in overcoming challenges, documenting requirements, and ensuring the quality of deliverables meets stakeholder expectations.
  • Defining, measuring, and managing metrics to assess the effectiveness of implemented automations and process changes.
  • Understanding current state and required steps to transition the organization to new processes facilitated by delivered Automations and re-engineering initiatives.
  • Managing deployment and change management across multiple projects and driving a shared approach and outcomes tracking.

What We Offer

We're offering a competitive salary of $65,000 - $85,000 per year, depending on experience. You'll also have access to our comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. Additionally, you'll have opportunities for professional growth and development in a dynamic and supportive environment.

Requirements

To be successful in this role, you'll need:

  • 2+ years' experience in a reporting / data analyst role with dynamic responsibilities and scope.
  • Hands-on experience with process change management, technology, and solution roll-out in large enterprise-scale organizations.
  • 2-3 years' experience in financial functions preferred.

About Us

Thermo Fisher Scientific is a global leader in the life sciences industry, committed to delivering innovative solutions that accelerate scientific discovery and improve patient lives. We're proud to offer a diverse and inclusive work environment, where you can grow your career and make a meaningful impact.



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