Debt Resolution Analyst

hace 3 días


San Francisco, Heredia, Costa Rica Re:Sources Global A tiempo completo

Job Summary:

We are seeking a skilled Debt Resolution Analyst to join our collections team at Re:Sources Global. In this role, you will be responsible for resolving complex debt disputes and improving overall customer satisfaction.

Your Key Responsibilities:

  • Analyze and resolve complex debt disputes through effective communication and negotiation.
  • Work closely with internal teams to resolve collection issues and improve customer satisfaction.
  • Maintain accurate records and reports on collection status and activity.
  • Provide regular updates and insights to management on collection performance.
  • Identify and implement process improvements to optimize collections efficiency.

Requirements:

  • Bachelor's degree in Finance, Accounting, or related field.
  • At least 3 years of experience in collections or a similar role.
  • Intermediate level proficiency in Excel.
  • Advanced English language skills.

Why Work with Us?

As a Debt Resolution Analyst at Re:Sources Global, you will have the opportunity to work in a collaborative and dynamic environment, where you can utilize your skills and expertise to drive business results. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.



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