Data Insights Specialist
hace 1 semana
Company Overview
At Equifax, we empower individuals to achieve their true potential by providing innovative solutions and expert insights. Our mission is to unlock the power of data, enabling businesses and individuals to make informed decisions that drive growth and success.
About the Role
We are seeking a highly skilled Data Insights Specialist - Debt Resolution Expert to join our team. As a key member of our collections team, you will play a critical role in analyzing delinquent customer issues, developing effective solutions, and implementing action plans to resolve delinquencies in a timely and efficient manner.
Key Responsibilities:
- Analyze customer data to identify trends and patterns that inform debt resolution strategies
- Develop and implement tailored solutions to resolve delinquencies and prevent future instances
- Collaborate with internal stakeholders to ensure seamless communication and execution of debt resolution plans
- Prepare and analyze comprehensive reports to track progress and identify areas for improvement
- Provide exceptional customer service to resolve collections issues efficiently and effectively
Requirements:
- Minimum 3 years of experience in collections or accounts receivable
- Proven analytical and problem-solving skills, with ability to interpret complex data sets
- Excellent communication and interpersonal skills, with ability to build strong relationships with customers and internal stakeholders
- Strong technical skills, including proficiency in Excel and other data analysis tools
- Ability to work in a fast-paced environment, with flexibility to adapt to changing priorities and deadlines
Benefits:
- Comprehensive compensation package, including salary and benefits
- Opportunities for professional growth and development through online learning platform and guided career tracks
- Collaborative work environment, with access to cutting-edge technology and tools
- Recognition and reward programs for outstanding performance and contributions
Equifax is an Equal Opportunity Employer
We welcome applications from diverse candidates who share our commitment to innovation, excellence, and inclusivity. If you are a motivated and results-driven individual with a passion for data analysis and debt resolution, we encourage you to apply for this exciting opportunity.
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