Data Insights Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

About ServiceNow

We empower our customers to make the world work for everyone. Our technology makes it possible, and our people drive innovation.

Our team is a group of ambitious change makers with a restless curiosity and drive for ingenuity. We support each other to make individual and collective dreams come true.

The Opportunity

We are seeking a highly motivated and detail-oriented Data Analytics Associate to join our growing team. This role plays a crucial part in transforming raw data into actionable insights that drive informed decision-making across the organization.

Responsibilities

  • Assist senior analysts with data collection from various sources.
  • Clean and prepare data for analysis by identifying and correcting inconsistencies, outliers, and missing values in Microsoft Excel.
  • Perform exploratory data analysis to identify trends and patterns.
  • Create clear and concise data visualizations using Power BI dashboards and reports.
  • Communicate data insights effectively to both technical and non-technical audiences through presentations and reports.
  • Stay up-to-date on emerging data analytics trends and technologies.

Qualifications

  • Proven experience with data analysis using Microsoft Excel, including data manipulation, cleaning, and visualization techniques (PivotTables, charts, etc.).
  • Working knowledge of Power BI, including data import, model creation, and report development.
  • Strong attention to detail and accuracy.
  • Excellent communication and collaboration skills.
  • Ability to work independently and as part of a team.

Preferred Qualifications

  • Bachelor's degree in a data-related field (e.g., statistics, mathematics, computer science) or equivalent experience.
  • Experience with SQL queries for data extraction.
  • Familiarity with other data analysis tools (e.g., Python, R).


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