Senior Security Operations Analyst

hace 3 semanas


San José, San José, Costa Rica Cloudpay A tiempo completo

As a security analyst at Cloudpay, you will be part of a team led by a security operations lead, responsible for the first line of defense in our Security Operations Centre. With our company's rapid growth, we face increasing threats daily, making this role crucial in dealing with incoming security alerts and threats.

This is an exciting opportunity to join our new SecOps department, where you will help maintain our company's security infrastructure. If you have experience as an analyst and working with SIEM environments, you will have the chance to develop your skills and exposure to new SIEM developments, furthering your professional career as an analyst. We are looking for someone with 3-5 years of security experience, preferably in a SOC or cybersecurity environment, with experience working with mainstream SIEM tools like Qradar, Splunk, Arcsight, and Open Source tools like Wazuh. Knowledge of SOC workflow, Confluence, Jira, Linux, Windows, and AWS services is a bonus.

Daily Duties and Main Responsibilities:

  • Monitor cyber information, events, alerts, and ticketing queues to identify security events and threats across multiple technologies to ensure security incidents are identified in time.
  • Proactively research and maintain a proficiency in current and emerging threats, vulnerabilities, and security technology developments.
  • Evaluate and utilize intelligence for new threats and vulnerabilities to ensure protective monitoring is capable of detecting potential new attacks.
  • Provide assurance of security posture through monitoring security system status.
  • Respond to tickets and incidents as assigned. Support the incident and problem response process through to closure to escalation; work with internal and external individuals in preparation and when necessary remediation/suppression.
  • Support, maintain, and tune security tooling and systems as assigned. Support and maintain operational procedures and documentation.
  • Ensure timely accurate communications of alerts to stakeholders responding to escalations or will escalate if required as per the agreed processes.
  • Work collaboratively with teams to position information security as a key enabler within each service area. Make recommendations of countermeasures, mitigating controls, best practice configuration, and processes to improve operational effectiveness and efficiency within security operations. Proactively support the secure delivery of BIS strategies and delivery objectives.

Attributes and Experience Required:

  • 3-5 years' experience working as an analyst in a SOC.
  • Experience in using SIEM tools.
  • Good understanding and working knowledge of Linux, Windows, and AWS environments.
  • Must have security monitoring experience, triage, and ticketing experience in ISMS environments.
  • Experience following and building on security processes and playbooks.
  • Certification Network+, Security+ CEH or equivalent experience demonstrable.
  • Technical understanding of network security HLD.
  • Experience with NIST & MITRE attack framework.
  • Important to have team building and teamwork skills.
  • Be a self-starter and prioritize tasks.
  • Communicate technical information to non-technical colleagues.
  • Important to have client communication skills.
  • Vulnerability Management.
  • Pen testing skills.

Desirable Skills/Experience:

  • Experience working in PII, PCI-DSS, GDPR compliance environments.
  • REGEX scripting.
  • Wazuh rule development.
  • Nessus configurations.
  • Wireshark.
  • WAF.
  • Application API security Red/Blue Team.

Package and Benefits:

  • Competitive annual salary and benefits package.
  • 15 vacation days plus public holidays.
  • Birthday leave.
  • Flexible remote working.
  • Private Medical, Dental, and Life Insurance.
  • Personal and professional development opportunities.
  • Friendly working environment.


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