Healthcare Support Specialist
hace 1 semana
About Solventum
Solventum is a pioneering healthcare company that combines cutting-edge technology with compassionate care to improve lives. Our team of experts collaborates with healthcare professionals to develop innovative solutions that address patients' needs.
We are committed to delivering exceptional patient experiences and are seeking a skilled Customer Support Specialist I to join our team.
Job Description
This role involves handling customer inquiries related to NPWT, including calls from patients, physicians, and other healthcare professionals. You will use your critical thinking skills to analyze requests, determine the best course of action, and provide solutions that meet our customers' needs.
Your Key Responsibilities
- Respond to customer inquiries regarding NPWT.
- Analyze requests and determine the best solution based on guidelines and expertise.
- Provide support to other workstreams within the organization as needed.
- Maintain accurate records of customer interactions.
Your Qualifications
- A high school diploma or equivalent.
- Advanced English (oral and written) C1.
- Flexible & adaptable - with schedule, workflow processes, and priorities.
- Excellent communication and problem-solving skills.
- Knowledge of Microsoft Office and computer skills.
- Alignment with 3M culture and values.
-
Healthcare Support Specialist
hace 5 días
Alajuela, Alajuela, Costa Rica Solventum A tiempo completo**Your Role:**You will be part of our Customer Support team, responsible for handling incoming calls from customers to assist them with their healthcare needs. Your expertise will make a significant impact on our customers' experiences.As a Customer Support Specialist I, you will interact with individuals such as patients, family members, physicians, skilled...
-
Healthcare Call Center Specialist
hace 2 semanas
Alajuela, Alajuela, Costa Rica 3M A tiempo completoJob DescriptionWe are seeking an experienced Healthcare Call Center Specialist to join our team. In this role, you will interact with individuals such as patients, family members, physicians, skilled nursing facilities, and other healthcare professionals. Your primary responsibility will be to handle incoming calls for orders, service, and product...
-
Healthcare Technical Support Specialist
hace 2 semanas
Alajuela, Alajuela, Costa Rica Philippines Outsourcing Solution A tiempo completoPhilippines Outsourcing Solution is a staffing company that recruits, hires, and manages long-term remote staff for growing businesses in the USA.Job DescriptionThe primary role of this position is to assist geriatric patients and/or their families in syncing their medical devices to WiFi or Bluetooth and then automatically uploading their vitals to the...
-
Technical Support Specialist
hace 6 días
Alajuela, Alajuela, Costa Rica Medtronic A tiempo completoAbout the TeamMedtronic is a global leader in healthcare technology, and we are committed to accelerating and advancing our ability to create meaningful innovations.This role offers the opportunity to work with a talented team of professionals who are passionate about making a difference in healthcare.As a Technical Support Specialist, you will play a...
-
Healthcare Technical Support Representative
hace 2 semanas
Alajuela, Alajuela, Costa Rica Philippines Outsourcing Solution A tiempo completoLimitlessli is a staffing company that recruits, hires, and manages long-term remote staff for growing businesses in the USA.**Location**: Remote (permanent work from home)- Type of Work: Full-time, Night Shift- Work Schedule: 5 days a week (US time - Eastern Standard Time)**Working with Limitlessli**:- Remote work - home-based- The environment must be quiet...
-
Customer Support Specialist I-
hace 1 semana
Alajuela, Alajuela, Costa Rica Solventum A tiempo completo**Job Description**:Customer Support Specialist I-Solventum3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and...
-
Bilingual Customer Support Specialist I-
hace 5 días
Alajuela, Alajuela, Costa Rica Solventum A tiempo completo**Job Description**:Customer Support Specialist I-Solventum3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and...
-
Healthcare Documentation Analyst
hace 6 días
Alajuela, Alajuela, Costa Rica 3M A tiempo completoJob DescriptionThe Clinical Document Intake Agent will be responsible for analyzing and prioritizing clinical documentation received by the team. This involves reviewing medical records, prescriptions, operative reports, and history and physicals to determine billing criteria.The successful candidate will have excellent communication skills and be able to...
-
Healthcare Professional Intern
hace 2 semanas
Alajuela, Alajuela, Costa Rica Philips A tiempo completoAbout PhilipsAs a global leader in health technology, Philips is committed to improving billions of lives worldwide through innovation. Our purpose-driven approach focuses on making the world healthier and more sustainable.About the RoleWe are seeking an ambitious EHS Project Support Specialist to join our team. In this role, you will have the opportunity to...
-
Financial Operations Support Specialist
hace 2 semanas
Alajuela, Alajuela, Costa Rica Amentum A tiempo completoJob Description">The Financial Operations Support Specialist will be responsible for maintaining the financial records of the site(s) by working closely with the Operations and Procurement teams.This is an onsite position with occasional remote work possibilities (after the first 180 days).The Financial Operations Support Specialist is accountable for...
-
Internal Support Specialist
hace 19 horas
Alajuela, Alajuela, Costa Rica Solventum A tiempo completoAbout SolventumSolventum is a leading healthcare company that creates breakthrough solutions for our customers' toughest challenges. Our mission is to enable better, smarter, safer healthcare to improve lives.The RoleAs a Sales Support Representative, you will handle internal customer transactions, communicate with other departments, and monitor progress...
-
Healthcare Document Reviewer
hace 1 semana
Alajuela, Alajuela, Costa Rica 3M A tiempo completo**Job Overview**This role involves analyzing and prioritizing clinical documentation received by our team. You will evaluate US centric clinical documentation and route it to the appropriate team for further processing.In addition, you will be responsible for following up with insurance companies' authorization requests for V.A.C. Therapy and engaging in...
-
Comunication Specialist
hace 1 semana
Alajuela, Alajuela, Costa Rica Philips A tiempo completoJob Title Comunication Specialist**Job Description**:Communication SpecialistSupport the internal communication strategy.**Your role**:Coordinate the communication operative team, implement quality control techniques, provide creative advice in communication processes, lead internal projects, coordinate activities related with the Communication Commission...
-
Technical Support Specialist
hace 2 semanas
Alajuela, Alajuela, Costa Rica 3M A tiempo completoJob OverviewThe Technical Support Specialist provides technical assistance to 3M employees, contractors, and vendors by phone, chat, and web tickets. This role requires a strong understanding of various programs and IT infrastructure.Key Responsibilities:Answering incoming calls, chats, and web tickets to provide technical support.Routing advanced problems...
-
Support Operations Specialist
hace 3 semanas
Alajuela, Alajuela, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoHigh School diploma.- 2+ year(s) of working experience in corporate customer service, back-office or contact center corporate environments.- B2 English proficiency.This is a non-virtual, full-time, permanent, exempt (non-hourly) position based in Costa Rica and does not offer relocation benefits.Job applicants must be located and legally authorized to work...
-
Customer Support Specialist
hace 4 días
Alajuela, Alajuela, Costa Rica Kimberly-Clark A tiempo completoJob Description: We are seeking a skilled Customer Support Specialist to join our team at Kimberly-Clark. As a key member of our Help Desk, you will be responsible for providing timely and effective solutions to internal customer issues. Your primary focus will be on identifying areas of opportunity for innovation and continuous improvement, ensuring...
-
Technical Support Specialist
hace 7 días
Alajuela, Alajuela, Costa Rica Solventum A tiempo completoCompany Overview:Solventum is a pioneer in creating breakthrough solutions for the healthcare industry. We enable better, smarter, safer healthcare by combining technology and compassion to improve lives.We partner with diverse minds in healthcare to develop innovative solutions that cater to our customers' needs. As a Solventum employee, you'll have the...
-
Healthcare Innovation Specialist
hace 2 semanas
Alajuela, Alajuela, Costa Rica Philips A tiempo completoCompany OverviewPhilips is a global leader in health technology, committed to improving billions of lives worldwide. Our vision is to make the world healthier and more sustainable through innovation.We are driven by a sense of purpose and determination to deliver on our customers' needs. Our team of 80,000 individuals share two things in common: an...
-
Technical Support Specialist
hace 5 días
Alajuela, Alajuela, Costa Rica Micro Focus A tiempo completoMicro Focus is a global leader in delivering innovative software solutions. We are seeking an experienced Technical Support Specialist to join our team.The role requires collaboration with our delivery organization, working on a 24X7X365 basis, which demands flexibility and adaptability. Engineers will be expected to work different shifts, including...
-
Product Improvement Specialist
hace 4 días
Alajuela, Alajuela, Costa Rica Philips A tiempo completoAbout PhilipsWe are a health technology company dedicated to improving people's lives through innovative solutions. Our vision is to make a positive impact on society by delivering high-quality healthcare products and services.The RoleThis position plays a crucial role in supporting the development of new products, processes, and test methods. As a Product...