Master Data Coordinator
hace 4 días
At Lonza, we're dedicated to harnessing the power of talented individuals who drive innovation and excellence in life sciences. As a Master Data Specialist, you'll play a pivotal role in managing Customer and Vendor Master Data requests, primarily from the Americas, but also supporting other regions according to our follow-the-sun principle.
About this RoleThe Master Data Specialist serves as a key member of the global Master Data Team, responsible for handling standard requests for Vendor, Customer, Material, Customer Projects, and FICO-related data. This includes mainly requests originating from the Americas, with additional support for other regions.
This specialist will act as a backup for FICO Master Data and collaborate closely with the Supervisor and Domain Owners. The ability to troubleshoot and escalate complex requests to members of the Master Data competence center is essential.
Key Responsibilities:
- Handle standard requests for Vendor, Customer, Material, Customer Projects, and FICO-related data.
- Support special requests for the above-mentioned Master Data domains and regions.
- Evaluate and address complex requests through escalation to the Master Data competence center.
- Collaborate with the Supervisor and Domain Owners to ensure seamless data management.
Requirements:
- Advanced English proficiency.
- Advanced Bachelor's degree in Finance, Business Administration, or a related field.
- Working experience in Accounts Receivable, Accounts Payable, and/or Customer Service at an SSC.
- Familiarity with business processes source to pay and/or order to cash, Bank, Vendor, and Customer Master Data.
- Experience with ERP (SAP) and Microsoft Excel is highly desired.
- Excellent communication and customer service skills.
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