Debt Recovery Professional

hace 5 días


San José, San José, Costa Rica Atlantis Shared Services A tiempo completo

Job Summary

We are seeking a highly skilled Debt Recovery Professional to join our team at Atlantis Shared Services. As a key member of our collections department, you will be responsible for utilizing various skip tracing techniques and collection strategies to locate right parties on high collectability or value accounts.

Responsibilities

  • Determine suitability of accounts for legal action
  • Determine suitability of judgment accounts for enforcement action
  • Monitor client accounts to identify outstanding debts
  • Investigate historical data for each client
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Upkeep database with new information and changes
  • Report on collection activity

Requirements

  • 1-2 years experience as Collection Specialist or similar role (accounts receivable, collections)
  • Working knowledge of MS Office and databases
  • Comfortable working with multiple clients
  • Excellent communication skills (written and oral)
  • Skilled in negotiation
  • Problem-solving skills

Benefits

  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment
  • The chance to work with a variety of clients and projects


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