Digital Treatment Planning Supervisor

hace 1 mes


San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo
Job Summary

This role is for a highly skilled Digital Treatment Planning Supervisor to join our team at Straumann Group. As a key member of our team, you will be responsible for managing and coordinating a team of Digital Treatment Planning Designers in DPS, performing Digital Orthodontic Treatments. Your primary objective will be to set goals and objectives for the team, review their performance, and provide feedback to improve their skills and productivity.

Responsibilities
- Set goals and objectives for the team, review their performance, and provide feedback to improve their skills and productivity.
- Coordinate daily activities, working schedules, and performance of the team. Report daily production operations and identify opportunities for improvement to achieve production and quality objectives.
- Be responsible for continuous improvement of quality and performance of the team. Recognize improvement opportunities and foster a culture of continuous improvement.
- Consistently achieve production and quality metrics for the facility and set new benchmarks year on year.
- Lead by example and motivate the team to maintain individual and group discipline and teamwork, fostering a positive working environment.
- Train, coach, and mentor team members to learn and improve their capabilities to perform all required duties. First line of contact for resolving questions and problems, escalating them as needed.
- Maintain process, technology, and systems expertise to ensure proficiency and ability to coach and train others.
- Recruit, select, develop, and motivate designers to achieve the company's goals.
- Follow all established company policies and procedures, including health and safety.
- Coordinate and support the overall site performance, improvements, and short-term capacity balancing with the rest of the supervisory team.
- Follow DPS working instructions, clinical protocols, quality instructions, and other guidelines.
- Support DPS or company projects and improvement efforts.
- Perform other duties as assigned.

Requirements
- Bachelor's degree or above. Dental Technician diploma would be a plus.
- 1-2 years of leadership experience in an industry-leading company.
- Ability to communicate effectively in both oral and written form with all levels of the organization.
- Results-oriented and team-focused: able to work under pressure to achieve goals, with agility to solve problems and create innovative solutions.
- Business acumen, including understanding of metrics, KPIs, systems, and processes. Show learning agility to improve own development and others' technical skills.
- Analytical skills, able to prepare reports and KPI tracking. Good understanding of project management tools would be a plus.
- Develop others, show interest in own and others' development to improve performance.
- Able to present and speak in front of large groups.
- Must be able to multitask and handle stressful situations in a performance-oriented, fast-paced environment.
- Good knowledge of basic computer operations and Microsoft Office tools.
- Fluent in English, both written and spoken.

What We Offer
- Opportunity to work with a leading company in the dental industry.
- Collaborative and dynamic work environment.
- Professional development and growth opportunities.
- Competitive compensation and benefits package.
- Recognition and rewards for outstanding performance.
- Opportunity to make a meaningful impact in the lives of our customers and the dental community.

About Us
Straumann Group is a leading company in the dental industry, dedicated to delivering innovative solutions for dental professionals. We are committed to helping our customers achieve their goals and improve the lives of their patients. We offer a collaborative and dynamic work environment, with opportunities for professional development and growth. Join our team and be part of a company that makes a difference in the dental community.

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