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Pricing Team Lead
hace 3 semanas
Huntsman Corporation, a leading global manufacturer and marketer of differentiated chemicals, is seeking an experienced Pricing Team Lead - Operations Expert to support our GBS Site in San Jose, Costa Rica.
This position will report to the Customer Service Manager and be responsible for maintaining customer relationships, serving as the first escalation point for service issues, and running back-office activities.
Key Responsibilities- Manage a team of Pricing Analysts and Back Office Representatives to drive delivery of exceptional customer service.
- C coach and motivate Customer Fulfillment Representatives to meet KPI targets.
- Identify and implement ways to increase overall team performance and efficiency.
- Administer annual reviews and performance improvement plans.
To be successful in this role, you will need:
- A Bachelor's degree or equivalent in Supply Chain, Business, Engineering, Economics, or other quantitative areas.
- 5 years of professional experience in inside sales, supply chain, pricing, finance, or customer service, preferably in chemicals or manufacturing.
- Commercial exposure and a proven track record in supply planning/production planning.
- Order Management experience required.
