Cash Applications Supervisor
hace 4 días
Smartsheet is a dynamic cloud-based platform that empowers organizations to plan, capture, track, automate, and report on work at scale. Our company fosters an inclusive environment where teams can thrive.
Job SummaryWe are seeking an experienced Cash Applications Supervisor to oversee a team of specialists in Bellevue, WA. As a remote eligible position, this role will be responsible for maintaining consistent performance in cash application resolutions, escalated issues, and team assignments.
This is an excellent opportunity for a skilled professional with 5+ years of experience in a similar role and 2+ years of leadership experience. If you have strong technology skills, a high level of accuracy, and excellent communication abilities, we encourage you to apply.
Key Responsibilities- Oversee daily activities related to payments, unapplied cash, Journal Entries, and customer identification for automated cash.
- Report the organization's daily, weekly, and monthly cash flow.
- Assist in deposit reconciliations from lockbox, Bank Accounts, and Credit Card Processors.
- Maintain the process of refunds for overpayments on customer accounts.
- Supervise a team of Cash Application Specialists and monitor breaks and schedules.
- Work with Cash Specialists to answer questions and help them reach their goals.
- Assist in ongoing training and development for Cash Specialists.
- Handle disputes and escalations in accordance with Company policy.
- Recommend process improvements for efficiencies and best practices.
- Bachelor's degree in Finance, Business, or a related field.
- 5+ years of experience in a similar Cash Applications role and 2+ years of leadership experience.
- Strong technology skills and experience with Microsoft Office and G Suite.
- Demonstrated a high level of skill with NetSuite, Salesforce, and Opscon experience.
- Highly organized, detail-oriented, and accurate.
We offer a comprehensive benefits package including fully paid Health & Life insurance, a monthly stipend for productivity, 12 days paid Vacation + Flexible Time Away Program, and 20 weeks fully paid Maternity Leave.
Our company values diversity, equity, and inclusion. We provide equal opportunities without regard to any legally protected status in accordance with applicable laws.
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