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Technical Account Manager

hace 3 semanas

San José, San José, Costa Rica Microsoft A tiempo completo

At Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. As a Technical Account Manager in our Customer Experience & Success (CE&S) organization, you'll play a key role in helping us achieve this goal.

**Job Summary:**

We're seeking a highly skilled and motivated Technical Account Manager to join our team. The ideal candidate will have a strong understanding of Microsoft solutions and technical capabilities, as well as excellent customer relationship management skills.

**Responsibilities:**

  • Builds customer, partner, and internal stakeholder engagement models.
  • Manages and/or supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders in collaboration with more experienced colleagues.
  • Develops customer relationships beyond the current Unified Support contract consumers with a focus on understanding business priorities and how they align and realize the business value for customers and Microsoft.

**Requirements:**

  • Strong understanding of Microsoft solutions and technical capabilities.
  • Excellent customer relationship management skills.
  • Ability to identify, navigate, communicate, and influence key customer technical and business stakeholders at different levels.

**Benefits:**

  • Opportunity to work with a global leader in the technology industry.
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.