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We're looking for a talented Technical Support Engineer Level 2 to provide exceptional customer service and resolve complex software issues. As part of our team at Tek Experts, you'll work with customers to identify and resolve technical problems, collaborate with colleagues to continuously improve processes, and deliver outstanding support.
Key Responsibilities- Resolve customer cases in a timely and accurate manner.
- Collaborate with colleagues to share knowledge and best practices.
- Provide quick and effective support to customers.
- 2-3 years of experience in technical and customer support.
- Higher-level education or relevant certifications preferred.
