Customer Service Lead
hace 2 días
We are seeking an experienced Customer Service Lead to join our team at Marriott Worldwide. As a key member of our front office team, you will be responsible for delivering exceptional customer experiences, ensuring that every guest feels welcome and valued.
Key Responsibilities:
- Lead a team of front desk staff to provide exceptional customer service
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to ensure seamless communication and coordination
- Monitor and maintain accurate records of guest information, reservations, and room assignments
- Train and develop front desk staff to ensure they have the skills and knowledge needed to provide exceptional customer service
Requirements:
- Bachelor's degree in Hotel Administration, Hospitality Management, or related field
- Minimum 2 years of experience in hotel operations, preferably in a supervisory role
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Proven track record of providing excellent customer service
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Customer Service Representative Lead
hace 5 días
San José, San José, Costa Rica Mondelez International A tiempo completoJoin Our Team at Mondelez InternationalWe are seeking a talented individual to fill the role of Customer Service Representative Lead, where you will play a critical part in delivering exceptional customer experiences across our organization.About the RoleAs a Customer Service Representative Lead, you will be responsible for providing expert guidance and...
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Customer Service Team Lead
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completo**Duties and Responsibilities**To Lead and guide the Customer Service CR team to ensure outstanding customer support.Communicates company goals, safety practices, and deadlines to the team.Motivates team members and assesses performance.Provides help to management and keeps management updated on team performance.Communicates concerns and policies among...
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Customer Service Representative Team Lead
hace 6 días
San José, San José, Costa Rica Emerson A tiempo completoJob OverviewWe are seeking an experienced Customer Service Representative Team Lead to join our team at Emerson. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our customers.
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Team Lead for Customer Service Operations
hace 5 horas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob DescriptionWe are seeking a highly motivated and experienced Team Lead to join our Amzn Support Srvcs Costa Rica team. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and contributing to the development and implementation of process improvements.Key Responsibilities:People Management:...
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Customer Service Liaison
hace 1 día
San José, San José, Costa Rica United Parcel Service A tiempo completo**United Parcel Service: Delivering Exceptional Customer Experiences**We are a dynamic organization committed to driving innovation and excellence in the logistics industry.Our team is seeking an exceptional individual with strong communication skills and attention to detail to join our ranks as a customer service representative. In this role, you will...
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Service Delivery Lead
hace 21 horas
San José, San José, Costa Rica Microsoft A tiempo completoMicorsoft has a tremendous opportunity to exceed customer expectations and drive greater customer loyalty and trust, leading to greater satisfaction, retention, and growth. The CEnS organization is looking for a Service Delivery Lead to help us build a future where customers come to us, not only because we provide industry-leading products and services but...
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Customer Experience Team Lead
hace 3 días
San José, San José, Costa Rica Scalelab Inc A tiempo completoAbout UsWelcome to Scalelab Inc, where we're passionate about delivering exceptional customer experiences. We're looking for a talented and experienced Customer Experience Team Lead to join our remote customer service team.Job SummaryThis is an exciting opportunity to take on a leadership role and drive the development of our customer service strategy. As a...
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Customer Service Team Lead
hace 6 días
San José, San José, Costa Rica Europe Express A tiempo completoJob SummaryThe Europe Express team is seeking an experienced professional to lead our inside sales support team as a Contact Center Manager. This role involves managing daily duties and workflows of pre-trip requests from the travel agent community.Duties and ResponsibilitiesActively lead and support contact center staff, driving performance to achieve...
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Remote Customer Service Supervisor
hace 3 días
San José, San José, Costa Rica Scalelab Inc A tiempo completoJob OverviewWe're seeking a seasoned Remote Customer Service Supervisor to join our team at Scalelab Inc. As a key member of our organization, you will be responsible for leading a remote customer service team and driving the development of our customer service strategy.About the RoleFully remote work arrangementStrong leadership and management skills...
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Customer Service Supervisor
hace 6 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob DescriptionAs a Customer Service Supervisor at Marriott Worldwide, you will be responsible for leading a team of food and beverage professionals to provide exceptional service to our guests.Key Responsibilities:Lead and motivate a team to deliver outstanding customer serviceInspect and maintain high standards of grooming and attire among staffComplete...
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Customer Service Process Manager
hace 1 hora
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the RoleThis is an exciting opportunity to join our dynamic team as a Customer Service Process Manager. In this role, you will be responsible for managing a team of customer service representatives and contributing to the development and implementation of process improvements.Key Responsibilities:Lead and develop a team of 15-25 associates, responsible...
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Customer Service Coordinator II
hace 7 días
San José, San José, Costa Rica United Parcel Service A tiempo completoAbout the RoleIn this position, you will be responsible for delivering outstanding customer service, providing timely support to both internal and external clients. Your tasks will involve entering data for order processing, scanning documents, and routing shipments, while also troubleshooting software issues.Main Responsibilities:Data entry for order...
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Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica Oocl Usa Inc A tiempo completo**Customer Service Representative - Escazu, Costa Rica.**The International Customer Service Representative is accountable for supply chain management of North America based customers.As the international service representative, you will provide day-to-day back office support for all North American operations.You will ensure global first-class customer...
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Customer Service Leadership
hace 1 día
San José, San José, Costa Rica Convera A tiempo completoLeadership and Team DevelopmentAs a Customer Service Leadership team member, you will lead team huddles to review workload and service priorities. This involves encouraging active contributions from individuals, building capability within the team by recruiting, onboarding, identifying skill development opportunities, and facilitating cross-training across...
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Customer Service Ambassador
hace 1 día
San José, San José, Costa Rica Percona A tiempo completoAt Percona, we're seeking a talented Customer Service Ambassador to join our team. As the first point of contact for customers, you'll be responsible for delivering exceptional service and support.We're looking for someone with strong communication skills, attention to detail, and a positive attitude. You'll work closely with internal teams to resolve...
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Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoJoin Our Team Costa Rica's Call Center is hiring Customer Service AgentsAre you passionate about customer service? Do you thrive in a supportive team environment? We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call CenterRequirements:• Previous experience in customer service or a call center (preferred).•...
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Customer Service Representative
hace 1 semana
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoJoin Our Team Work From Home with Costa Rica's Call Center – Now Hiring Customer Service AgentsAre you passionate about customer service? Do you thrive in a supportive team environment? We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call Center.Requirements:• Previous experience in customer service or a call...
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Customer Service Representative
hace 2 días
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoJoin Our Team Costa Rica's Call Center is hiring Customer Service AgentsAre you passionate about customer service? Do you thrive in a supportive team environment? We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call CenterRequirements:• Previous experience in customer service or a call center (preferred).•...
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Customer Service Advisor
hace 4 días
San José, San José, Costa Rica Mondelez International A tiempo completo**Job Overview**We are seeking a highly skilled Customer Service Advisor to join our team at Mondelez International.The successful candidate will provide exceptional customer service and support to internal customers, ensuring that their queries are resolved efficiently and effectively.This role is ideal for someone who is passionate about delivering...
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Senior Team Leader, Customer Service
hace 1 semana
San José, San José, Costa Rica Arxada A tiempo completoSenior Team Leader, Customer ServiceArxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products.Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable.We are...