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Financial Process Analyst
hace 2 semanas
About the Role
This position requires a highly skilled and motivated individual who can conduct key procure-to-pay/source-to-pay activities, manage a high volume of requests, and provide excellent customer service. The successful candidate will have strong analytical and process management skills, be able to take initiative in identifying processes and initiatives that fit into our Digital Finance strategy, and have good understanding of system functionality and processes.
Key Responsibilities
- Handle escalations, solve conflicts for P2P accounts, and troubleshoot purchase requisitions, purchase orders, vendor master data, and invoices/credits cases.
- Manage a high volume of requests, support the Markets, and work alongside stakeholders to provide excellent customer service.
- Enable GBS Procure to Pay to meet their business objectives by providing quality Procure to Pay analysis and overall business support for Site Leadership, market colleagues, and external vendors.
- Organize workload, prioritize tasks, and proactively follow up on outstanding items.
- Maintain and exceed metrics and goals.
- Take initiative in identifying processes and initiatives that fit into our Digital Finance strategy.
- Have strong analytical and process management skills.
- Actively support our GBS value proposition by keeping processes aligned with our delivery model and global standard, adhering to our internal controls structures, and help identify process improvement opportunities.
- Support and co-lead select in-house processes, continuous improvement initiatives, and stakeholder collaborations.
- Independently manage formal relationships with key internal stakeholders and colleagues of diverse backgrounds.
- Ensure timely and proper execution of adequate internal controls, understanding our SOP and proposing updates when documentations do not align with day-to-day processes.
- Takes ownership of every audit request that involves his/her processes.
- Responsible for maintaining accurate and up-to-date Work Instructions, Job Aids, and Desktop Procedures documentation.
- Assist the management team and other colleagues as needed.
- Work towards and maintain agreed metrics and goals.
- Capable of making basic decisions over daily responsibilities.
- Promptly escalate operative and legal issues to his/her manager.
- Evaluate customer/internal documentation and system information.
- Maintain focus on customer service.
- Communicate effectively with internal and external End users, customers, and vendors.
- Exercises sound judgment abilities.
- Good understanding of system functionality and processes.
- Attention to detail and ability to work with a high degree of accuracy.
- Prepare basic analysis for external accountants and Corporate Audit.
- Participate on organizational committees.
- Participate in the delivery of internally developed training.
- Seek opportunities to be mentored by others.
- Operational Transformation support including primary processing, issue resolution, and maintaining metrics and goals.
- Demonstrate ownership of personal and professional development.
- Ability to operate independently and remain focused through change or uncertainty.
