Artwork Operations Coordinator

hace 2 semanas


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

Job Description

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We are seeking a skilled professional to join our team as a Packaging Graphics Analyst.

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Key responsibilities include:

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  • ">
  • Gaining knowledge about design, coordination of work related to the creation and changes of pre-printed artworks by external suppliers, procedures, responsibilities, policies, and systems.">
  • Executing and coordinating tasks related to the design and implementation of pre-printed artworks by external suppliers.">
  • Making sure all requests are handled through established processes, standard work, and related systems (ITSM, BLUE/PASARA, AMP, PLM).">
  • Validation of received data.">
  • Assigning task owners/approvers within the system and ensuring work is approved within indicated timing.">
  • Cooperating with assigned divisions, data providers/approvers, and clients (Marketing/Business, Packaging Solutions, Product Stewardship, Division Leaders, Plants, Requestors, Regulatory/Technical Affairs, Customer Service, Legal, R&D, Quality, etc.).">
  • Responsible for completing assigned tasks within SLA targets (i.e., ticket resolution and taking actions under the team's control and responsibility).">
  • Updating request status and actions up-to-date to reflect metrics or dashboards and to avoid data corruption.">
  • Understanding all supporting systems (MICAW, Enovia/PLM, SAP, ITSM, BLUE/PASARA, AMP, etc.).">
  • Working with system administrators for any system needs or enhancements.">
  • Identifying opportunities to improve data quality, process efficiency, or reduce cycle time.">
  • Responsible for escalating issues as needed.">
  • Adhering to global brand guidelines.">
  • Cooperating with external agencies and technical support in creating artworks and suppliers who manufacture packaging.">
  • Preparing accurate estimates of costs, milestones, timelines, and resources prior to initiating projects.">
  • Monitoring POs and invoices for accuracy.">
  • Monitoring activities of the agency to meet expectations.">
  • Developing working knowledge of brand and 3M guidelines and ensuring accurate implementation in each design.">
  • Responsible for customer satisfaction.">
  • Performing other tasks assigned by the supervisor.">
  • Adhering to ISO and QMS standards in daily work.">


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