Employee Payroll Services Coordinator

hace 1 semana


San Francisco, Heredia, Costa Rica Experian A tiempo completo

The Ideal Candidate

We are looking for a highly organized and detail-oriented individual to join our payroll team as a Payroll Support Specialist. As a key member of our team, you will be responsible for ensuring the accuracy and efficiency of payroll data management, providing exceptional customer service to employees, and working closely with HR to issue manager actions in Oracle.

About the Role

In this role, you will have the opportunity to work with a dynamic team that empowers consumers and clients to manage their data with confidence. You will be responsible for supporting the payroll process, ensuring accuracy and efficiency in payroll data management, and providing exceptional customer service to employees.

Responsibilities:

  • Support the payroll process, ensuring accuracy and efficiency in payroll data management
  • Answer payroll inquiries from employees
  • Coordinate with different parties of the payroll process, meeting payroll calendar and key dates
  • Review and follow up on payroll information received by third parties (Medical insurance, bank, transportation, etc.)
  • PAYROLL file preparation, incidences changes and updates
  • Review and approve payroll data
  • Run payroll reports in excel and Oracle
  • Manage and update payroll data in Oracle
  • Work with HR to issue manager actions in Oracle
  • Support pay slips employees' access
  • Review and deliver salary statements to employees
  • Oracle testing and automation
  • Generate payroll procedures, manuals & guidelines for employees and managers

Qualifications:

  • University student in a related career
  • At least 1 year of experience in processing payroll data in large companies
  • At least 2 years of experience in face to face customer service.
  • Strong analytical skills
  • Detail oriented
  • Strong verbal and writing English and Spanish skills.
  • Experience working with ORACLE or related systems

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