Account Coordinator

hace 7 días


San José, San José, Costa Rica Hh Global A tiempo completo

**ACCOUNT CORDINATOR**

El coordinador de cuentas de marketing será responsable de apoyar al director o gerente de cuentas y a otros miembros del equipo de cuentas en el desarrollo y la coordinación de todos los proyectos.
Será responsable de todos los aspectos de la producción, las compras y la ejecución de la cuenta o el proyecto.
Esta persona trabajará con los proveedores, los miembros del equipo interno y las partes interesadas externas para garantizar que los proyectos se compran y se ejecutan de forma que se garantice la calidad y los precios competitivos, al tiempo que se supervisa y ejecuta un gran volumen de proyectos complejos.
**RESPONSABILIDADES**
- Ayudar con los proyectos y los resúmenes creativos, reunir los requisitos del proyecto y gestionar los aspectos de producción en nombre del cliente, trabajar con los proveedores en los calendarios de entrega y mantener el estado actualizado de los proyectos asignados
- Apoyar al Director de Cuentas o al Gerente con recomendaciones para los clientes y en la recopilación de actualizaciones de cuentas y proyectos para las presentaciones clave según se indique
- Colaborar con los departamentos internos para garantizar la entrega puntual de todas las campañas y proyectos
- Ayudar a elaborar presupuestos y presentaciones para proyectos clave.
- Ejecutar la producción de forma eficiente de acuerdo con los procedimientos descritos en los procesos empresariales
- Establecer y desarrollar relaciones satisfactorias con los distintos interlocutores comerciales de los clientes
- Preparar informes sobre el estado de todos los proyectos activos para el Director de Cuentas o el Gerente para su revisión y uso de la empresa
- Garantizar que el seguimiento de los objetivos y la consecución de los acuerdos de nível de servicio y los indicadores clave de rendimiento (KPI) sean coherentes con las normas del cliente y los requisitos contractuales, así como con los KPI internos relacionados con la eficiencia operativa.
- Introducir todas las especificaciones del proyecto y los datos pertinentes en un sistema de adquisición interno y mantener los puntos de datos clave en el sistema, incluidos los presupuestos de los clientes, las órdenes de compra y las facturas.
**Requisitos**:

- Licenciatura en una disciplina relacionada
- Más de 3 años de experiência laboral profesional en un entorno de agencia, marketing o servicio al cliente en general
- Gran atención a los detalles con probadas habilidades de gestión de proyectos
- Excelentes habilidades de comunicación y presentación, con la capacidad de interactuar con profesionales de alto nível
- Gran dominio del software MS Office, especialmente Excel y PowerPoint
- Mentalidad emprendedora con un impulso interno para alcanzar continuamente los objetivos y el éxito
- Experiência en entornos de ritmo rápido y alta energía



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