Gdc - Global Deal Coordinator
hace 17 horas
**Job scope/summary**:
Global Deal Coordinator (GDC) is accountable for Global / E2E invoicing coordination, ensuring invoicing is performed on time and interacting with the customer on all invoicing related topics (PO, device consumption, invoice dispatch, customer approvals).
**Job specifics/responsibilities**:
- Coordinates invoicing activities e2e at account level (from fleet tracking to implementation, actual invoicing, and potential dispute resolution).
- Works with customer to enable invoicing (follow-up on any missing information)
- Manage disputes on invoicing, ensuring correct and timely resolution.
- Resolve customer escalated issues and internal issues and proactively follow-up on high complexity topics for resolution.
- Ensure delivering to business expectations based on the signed SOW.
- Facilitate customers reviews and ad hoc calls.
- Collaborates with Pursuit during solution design to understand service deliverable and requirements to provide single operational opinion and operational risk handling.
- Coordinate related fleet activities (change orders, early terminations) across multiple operating towers for documents creation and system implementation.
**Key deliverables/accountabilities**:
- Ensures on time invoice release.
- Support closure of disputes within 90 days.
- Fleet tracking that ensures correct invoice backup report and customer invoices.
- Ensure customer satisfaction on activities in scope.
**Education (degree) and professional experience required**:
- Typically, 4+ years' experience in the industry, Channel environment, Consumer and / or Commercial.
- Has good understanding of the MPS e2e operational process, can easily translate a task into R&R and appoint proper teams for resolution.
- Customer facing abilities, including strong organization and communication.
- Good understanding on financials (revenue tracking, missing billing management and write off resolution)
- Degree level in business, communication and/or IT
**Other requirements**:
- Fluent English
- Other languages knowledge would be an asset (German/ French)
- Business acumen
- Able to understand global business processes and identify impact of change
**Personal skills and qualities**:
- Strong communication and influencing skills;
- Positive can-do attitude; Customer centric approach
- Out of the box thinking - able to find solutions
- Excellent teamwork skills
- Good presentation skills, at ease with presenting project status to higher management.
**Technical skills**:
- MS Office
- Reporting tool /Data management
- Analytics skills
- Project management
-
End-to-End Deal Coordinator
hace 9 horas
San José, San José, Costa Rica Hewlett Packard A tiempo completoJob SummaryWe are seeking an experienced End-to-End Deal Coordinator to join our team at Hewlett Packard. As a key member of our operations team, you will be responsible for coordinating end-to-end deal activities, ensuring timely and accurate invoicing, and managing disputes.Key ResponsibilitiesCoordinate end-to-end deal activities, ensuring timely and...
-
Deal Management Coordinator
hace 1 día
San José, San José, Costa Rica Smartsheet A tiempo completoJoin Our TeamAt Smartsheet, we're committed to fostering an inclusive environment where employees can thrive. As a Partner Operations Specialist, you'll work closely with cross-functional teams to drive business results. If you're passionate about order management, sales operations, or deal desk, and possess excellent communication and analytical skills, we...
-
Global Supply Chain Coordinator
hace 7 días
San José, San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success. We operate as industry leaders due to the talents of our strong professional team.We thrive in an entrepreneurial and culturally-diverse environment where innovative thinking, collaboration, and efficient execution are highly valued.A key aspect of our high-performance culture is...
-
Deal Support Specialist, Global
hace 4 días
San José, San José, Costa Rica Smartsheet A tiempo completoWe're seeking a highly organized and detail-oriented Deal Support Specialist to join our team in Costa Rica. As a key member of our sales operations team, you will play a critical role in supporting our sales teams throughout the sales cycle.The ideal candidate will have 1+ years of experience in a multinational or shared service center environment and be...
-
Deal Desk Analyst
hace 1 semana
San José, San José, Costa Rica Netskope A tiempo completo**About Netskope**:Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.**About the...
-
Global Recruitment Coordinator
hace 13 horas
San José, San José, Costa Rica Pfizer A tiempo completoJob OverviewPfizer is seeking a skilled Global Recruitment Coordinator to join our team. In this role, you will be responsible for executing key operational components of the end-to-end recruitment and onboarding processes.Key Responsibilities
-
Operations Deal Manager
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoThe Operations Service Center, within Microsoft Business Operations (MBO), provides support for Volume Licensing, Industry Solutions and Unified customers to transact with Microsoft.We are accountable to drive and execute by pursuing process efficiency, timeliness, quality, and compliance, all while providing world class customer experience.We are looking...
-
Global Logistics Coordinator
hace 7 días
San José, San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completo**Job Summary:**We are looking for a Global Logistics Coordinator to join our team at Dwellworks Costa Rica Ltd. This role involves coordinating logistics activities, managing data entry, and providing operational support to ensure seamless supply chain operations.**Responsibilities:**Recruit and manage Real Estate Agents across the US and Mexico to expand...
-
Support Services Coordinator
hace 7 días
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoWe are looking for a Support Services Coordinator to join our team at Infotree Global Solutions. In this role, you will be responsible for executing processes, maintaining documentation, and providing support across various categories.Key TasksExecuting processes with varying levels of complexity.Maintaining accurate records of process execution.Providing...
-
Global Payment Operations Coordinator
hace 7 días
San José, San José, Costa Rica Pfizer A tiempo completoWe are seeking a skilled Global Payment Operations Coordinator to join our team. In this role, you will be responsible for coordinating and managing global payment operations, including creating payments, monitoring progress, and handling unexpected situations.Your key responsibilities will include:Creating payments on MAPP Navigator (Ariba BOD) within a...
-
Deal Management Specialist
hace 3 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a Deal Management Specialist (Deal Desk) to collaborate with and support our Sales teams to deliver on non-standard low/medium complex quote requests within the Micro Focus guidelines.In addition, the role will act as support to the broader Commercial Operations team on higher complexity quotes, deals, and related processes.This role...
-
Office Coordinator Leader
hace 3 días
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoInfotree Global Solutions is seeking an Office Coordinator Leader to support our team's growth and development.Responsibilities will include:Managing correspondence, scheduling appointments, and supporting communication activities.Coordinating meetings, conferences, and events.Supporting recognition programs, including ordering prizes, organizing events, and...
-
Global Recruitment Coordinator
hace 3 días
San José, San José, Costa Rica The Coca-Cola Company A tiempo completoRole DescriptionThe Recruitment Coordinator plays a vital role in shaping our organization's future by identifying, attracting, and retaining top talent. This position requires exceptional communication skills, attention to detail, and the ability to work collaboratively across functions.Key AccountabilitiesDevelop and distribute interview materials to...
-
Global Seller Support Coordinator
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout UsWe're a fast-paced and challenging environment that requires creative and analytical problem solvers who are passionate about operational excellence. As a member of our team, you'll have the opportunity to work with complex processes and navigate ambiguous situations. We're looking for individuals who are driven by a passion for delivering great...
-
Global Senior Recruiting Coordinator
hace 1 semana
San José, San José, Costa Rica Theragenics Costa Rica Ltd. A tiempo completoLocation: 100% On Site Coyol, Alajuela Job Summary: The Global Senior Recruiting Coordinator will play a crucial role in supporting the global recruitment efforts of our organization.This position involves managing the end-to-end recruitment process, ensuring a seamless and positive candidate experience, and collaborating with various stakeholders to...
-
Global Events Coordinator
hace 2 semanas
San José, San José, Costa Rica World Vision Perú A tiempo completoWith over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life.We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life...
-
RFP Response Coordinator
hace 5 horas
San José, San José, Costa Rica Jumio A tiempo completoRFP Response Coordinator Job SummaryWe're seeking a highly organized and communicative RFP Response Coordinator to join our Global Success team. The successful candidate will be responsible for managing and completing RFPs and RFIs, collaborating with internal teams, and maintaining technical knowledge of existing and new products. Key qualifications...
-
Global Operations Lead
hace 3 días
San José, San José, Costa Rica Microsoft A tiempo completoJob SummaryWe're seeking a seasoned professional to lead our Contracting and Order Management team. As a key member of our operations group, you will be responsible for managing critical deal lists, validating agreements, and executing transactions in accordance with policies and global standards. Your expertise in pipeline management, billing execution, and...
-
Project Coordinator
hace 13 horas
San José, San José, Costa Rica Svitla Systems A tiempo completoCompany OverviewSvitla Systems is a global IT solutions company headquartered in California, with offices throughout the US, Latin America, Europe, and Asia. We advocate for workplace flexibility and prioritize our team members' professional and personal growth.About UsWe have served a wide range of clients since 2003, from innovative start-ups to mega-large...
-
Production Coordinator
hace 16 horas
San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo**Job Title**: Production Coordinator ** Location**: San Jose, CA 95125, open for San Francisco, CA as well.(Hybrid - 3 days/week onsite)**Duration**: 6 months**Contract Type**: W2 only**Pay Rate**: $30 - $37.00/HourThe Production Coordinator will be a member of the Communications Content Studio reporting to the Managing Producer.They will be responsible for...