Soft Collections Agent Hybrid And Work From Office
hace 11 horas
As a Soft Collections agent, you will:
Call customers who are 1 to 5 months late on their bills to attend to arrange payments and understand the reason why they are behind.
Take necessary follow-up actions until the customer issues are fully resolved.
?Key Responsibilities
Make outbound and take inbound calls to arrange payment.
Negotiate payment terms/arrangements if applicable.
Review account status/information thoroughly to understand the customer's inquiry/need.
Overcome consumer objections.
Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer's account information
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Soft Collections Agent
hace 16 horas
Ubicación Belén, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo**Bill Gosling Outsourcing** is looking for Soft Collections agents to work in our beautiful office in Heredia, Costa Rica. As a Soft Collections agent, you will: - Call customers who are 1 to 5 months late on their bills to arrange payments and understand the reason why they are behind. - Take necessary follow-up actions until the customer issues are...
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Collections Agent
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Collections Agent
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Collections Analyst
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Sr Collections Analyst
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