Technology Consultant Iii

hace 10 horas


San José, Costa Rica Dxc Technology A tiempo completo

As an Applications Support Consultant will be responsible for collaborating with team members to bring solutions and support business requirements and processes for continuous improvement.
The Applications Support Consultant must have a proven experience in Microsoft Azure basics or AWS, knowledge as a developer, ServiceNow taking requests, experience in troubleshooting, knowledge of Linux commands.
**Key Responsibilities**:

- Basic knowledge in server support and configuration.
- Applications installing and configuration
- Coordinate and collaborate with the Product and Engineering teams to understand problems, come up with creative solutions, and help with tracking and delivering within the release plan
- Understand and implement specific design patterns.
**Qualifications**:

- Very strong skills and also leadership / team lead skills for the following:

- SQL / Oracle Queries
- Remote desktop to start/stop apps and resource pools
- Ability to use log analyzer tools
- Basic understanding of SIP protocol ( Ability to read a ladder diagram)
- Ability to pull packet captures
- The lead has to have excellent command of English, he needs to be able to attend daily calls with the client.
He / She will become the 'face to the client'


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