Technical Writer

hace 10 horas


San José, Costa Rica Armory A tiempo completo

We believe software is not only the best way to create enterprise value over the coming
decades, but also the highest-leverage way to improve humanity.
By creating a platform that
makes software delivery continuous, scalable, and safe, we are changing the way the world
innovates.
We are growing our technical writing team and are looking for someone who can help us create
clear, correct, and easy to use documentation for our commercial and open source products.
You will be a part of a diverse team where customer success, empathy, and experimentation
are core values.
As a writer at Armory, you will work closely with a variety of stakeholders to build strong cross-functional relationships to uncover ways to help our customers succeed.
As a member of the
Docs Team, you have a role in how products are built and can use that as an opportunity to be
a strong customer advocate to improve user experience.
This is a fully remote position.
You must be located in the United States, Canada, or Costa Rica.
Armory does not sponsor visas.
**Responsibilities**:

- Make Armory products easy to understand by creating helpful, accurate, well-organized,

consistent, and effective content
- Ensure that existing content is up-to-date and accurate
- Manage content updates across products and releases
- Actively participate in agile development and represent the interests of the

documentation users
- Gain a deep understanding of the products and provide feedback to Product and

Engineering teams
- Collaborate with internal stakeholders to keep our documentation current, effective, and

user-centric
- Collaborate with and edit content for other uses, such as blogs, marketing content, etc.
**Experience/Skills**:

- 3+ years of writing SEO-optimized technical content for developer, sysadmin, or DevOps

audiences
- Ability to quickly learn complex concepts and technologies with mínimal guidance and

clearly explain them to others within the target audience's context
- Excellent content planning and organizational skills
- Self-starter who can work independently on multiple projects at once
- Ability to coordinate across teams and functional areas in a fast-paced startup

environment
- Strong written and verbal English language skills
- Excellent interpersonal skills
- Experience with docs-as-code in an Agile development environment
- Ability to write and review content to ensure that it is the correct voice and adheres to

identified style guides
- Proficiency in Markdown, HTML, Git, GitHub, and Linux
- Familiarity with programming and scripting languages such as Go, Java, Python, cURL,

JSON, YAML, and CSS
- Knowledge of Kubernetes and cloud provides such as AWS

**Bonus**:
Experience with Hugo, Docsy, Spinnaker, OpenAPI/Swagger, Elastic AppSearch Web development experience
- Software development experience

**Why join Armory?
**:
Armory is a Series C startup backed by **B-Capital, Insight, Crosslink Capital, Y Combinator **(W17),** Bain Capital, and Javelin Venture Partners** based in San Mateo, CA.
With Armory & Spinnaker developers are empowered to deploy their code with increased safety, resilience, velocity, and compliance, to any production target on prem or in the cloud.
Spinnaker is the world's most powerful continuous delivery platform, developed and open sourced by Netflix and Google, and battle-tested in production by hundreds of the world's leading enterprises.
Spinnaker is an open source platform with a modern, developer-friendly view of software delivery.
It is target agnostic, so teams can instantly deploy their code at scale to any and all clouds using a single, golden path to production.


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