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Technical Events Coordinator

hace 1 mes


Heredia, Costa Rica Sykes Costa Rica A tiempo completo

**Objective**:

- The Project Specialist for the dCloud Events team and reports to the Test Drive and Events leader.
The role is part administrative and part technical, focused on key tasks to plan, coordinate, and execute different GDE Events, which can be on-site, virtual, hybrid, or localized deliveries.
- The PS will participate in weekly team meetings, provide weekly reports, plan, and execute agreed event deliverables, and establish relationships with developers and the digital content team in order to track updates to demos, labs and accompanying guides.
And through the process, he will have contact with the Global Sales team at Cisco and will be responsible for creating communications with customers.
**Hard skills**:

- Advanced English Speaker.
Fluent in verbal and written English.
High Proficiency level (85 %>) (must).
- Bachelors' Degree or higher in a business Administration or equivalent (must)
- Basic understanding of the following technologies: dCloud, Computing, Mobile Devices, etc.
- Familiarity with or curiosity about current technology trends, e.g.
5G Networks, Artificial intelligence (AI), Cloud computing, Digital transformation, Digital Ethics and Privacy, Internet of Things (IoT), Smart spaces, etc.
- 1 year of experience in event coordination or entry level project management roles.
**Soft skills**:

- Experience using the following tools: MS Office 365 suite, SharePoint, Smartsheet, SFDC, Webex.
- Exposure to Adobe suite, CVENT, CTF, Eloqua, Cisco eXpo, Moodle, Tableau, Wrike, and is desired.
- Knowledge and some experience with the dCloud platform.
**Responsibilities**:
Event Planning:

- Identify, organize, prioritize, and manage resources that are necessary for event project related tasks.
Maintain weekly registration reports, post event metrics and the follow-up process.
They will attend weekly meetings and join key Webex spaces through the different stages of the event planning, execution, and post event process.
- Participate in weekly team meetings, provide weekly reports, plan, and execute on agreed event deliverables.
Test Drive Support:

- Receive requests for events, evaluate them, request approval and setup the event requirements in GSMM CVENT.
Responsible for making any updates and changes to events.
Setup Webex meetings or Webinars and book rooms for onsite events.
Create reporting for new series.
Run weekly reports and check registration statuses for all events, notifying stakeholders and PM's as appropriate.
Create and update invitations for new series.
Keeping the event statuses up to date in the current project management tool.
- Validate the "Ready for Use" status of specific Event Solutions.
- Participate in QA activities.
**Benefits**:

- Private Medical Insurance.
- Tech Academy.
- Refer a Friend Bonuses and Prizes.
- Growth Opportunities.