Delivery Quality Associate
hace 3 semanas
Hello
Are you ready to Work from Home and transform your career?
If you have great consulting skills and know you can consistently delight our customers and help grow our accounts, Modus is the perfect fit for you.
Our high performance team helps our clients to build awesome solutions to accomplish their goals and vision.
Are you interested in working from home with some of the best talent on the planet?
Then keep reading.
We're looking for a **Delivery Quality Associate** to join the Consulting Operations team at Modus.
**About You**
**Experience Level: Senior**
**(In order to requisition 1579)**:
You love helping and supporting teams to build great software.
You are a gifted analytical thinker who works on strategies and processes to help delivery teams succeed.
You have an eye for reporting and monitoring to ensure what you have created is benefiting our consulting delivery team.
You are an effective communicator easily able to articulate a situation succinctly while also having a plan of action ready to go to help teams remedy concerns.
Your focus in this role will be on developing a quality assurance strategy and framework within delivery engagements that aligns with Modus' goals and objectives.
A part of this focus will be to create and implement standardized processes and procedures to ensure consistent quality throughout the delivery lifecycle.
This will involve defining quality metrics, establishing quality control checkpoints, and creating documentation and guidelines for the delivery team.
You will be expected to monitor the delivery processes and outputs to identify any deviations from quality standards.
This involves conducting regular audits, inspections, and reviews to ensure compliance with established procedures.
We'll also be looking to identify and analyze quality-related issues or defects and initiate corrective and preventive actions.
This will require our team to work closely with project managers, development teams, and other stakeholders to address the identified issues and implement solutions.
To achieve these goals you will be looking to drive continuous improvement initiatives to enhance the quality assurance processes, tools, and methodologies.
This includes gathering feedback, conducting root cause analysis, and implementing process enhancements to prevent future quality issues within our engagements.
This will require collaboration with various stakeholders, including project managers, developers, testers, and customers, to establish and maintain effective communication channels regarding quality standards, expectations, and feedback.
- You love learning and understand that software is an ever-evolving world.
You enjoy playing with new tech and exploring areas that you might not have experience with yet.
You are self-driven, self-learner willing to share knowledge and participate actively in your community.
Having overlap with your team is critical when working in a global remote team.
Modus requires all team members to overlap with EST hours daily.
In addition, reliable high speed internet is a must.
**Things You Might Do**
Modus is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization.
That said, here are some things you'll probably do:
- Give back to the community via open source and blog posts
- Travel and meet great people
- as part of our remote-first lifestyle, it's important that we come together as needed to work together, meet each other in person and have fun together.
Please keep that in mind when you apply.
- Teach and be taught: Modus creates active teams that work in internal and external projects together, giving opportunities to stay relevant with the latest technologies and learning from experts worldwide
- Interact directly with internal and external clients to represent Modus and its values.
Our Benefits may vary according to the Country you are located in, so please reach out to our recruiter in case you have any questions.
**If you live in Costa Rica and you become a full-time employee we offer**:
- Competitive compensation
- 100% Remote work (could vary according to the client's needs)
- Flexible working hours
- Travel according to client's needs
- Company paid private insurance
- The chance to work side-by-side with thought leaders in emerging tech
- Social Security (CCSS) by law
**If you live in Romania and you become a full-time employee we offer**:
- Competitive compensation
- Medical insurance
- Meal vouchers
- Telework indemnity
- Bookster subscription
- Extra PTO Days with Tenure per year worked(up to max.
4 days)
- Possibility to obtain paid certification/courses if they align with company goals and are relevant for the employee's role
- Client Referral program
- 100 % remote work and the possibility to work from the office
- The chance to work side-by-side with thought leaders in emerging tech
**If you live in the USA and you become a full-time employee we off
-
Associate/Senior Associate Consultant
hace 4 semanas
San José, San José, Costa Rica Red Nucleus A tiempo completo**Red Nucleus is hiring an Associate/Senior Associate Consultant to join our global team**This role is based out of our Costa Rica office.**Our purpose is advancing knowledge to improve lives.We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences...
-
Senior Associate
hace 1 semana
San José, San José, Costa Rica Wns Global Services A tiempo completoJob Description Job Purpose / Summary The Senior Associate, Strategic Sourcing is a member of a client dedicated procurement service delivery team responsible for assisting category managers (client or WNS) with category planning and strategy development, benchmarking, collecting market intelligence, managing stakeholders, and developing project pipelines.He...
-
Associate - Procurement Services
hace 4 semanas
San José, San José, Costa Rica Wns Global Services A tiempo completoCompany Description**WNS (Holdings) Limited (NYSE**: WNS) is a global Business Process Management (BPM) leader.WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Associate Billing
hace 3 semanas
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoThe Customer Billing team is responsible to deliver a high-quality invoicing service to MIS customers and provide key business partners with the data needed to develop successful strategies.The function has direct impacts on the organization's financial results; including revenue recognition, regulatory/ financial reporting.**Role and Responsibilities**:The...
-
Strategic Sourcing Sr. Associate
hace 3 semanas
San José, San José, Costa Rica Wns Global Services A tiempo completoCompany Description- WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader.WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Data Associate-
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoHigh School or Equivalent diploma- Be active in an English/ Spanish Bilingual organization within Amazon- Proficiency in English grammar and spelling.- Comfortable working with speech from various dialects and accents of one or more of the following regional language - English- Proficient computer skills in MS Office with good typing speed (> 40 wpm and >90%...
-
Data Associate- Sp
hace 4 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoHigh School or Equivalent diploma- Be active in an English/Bilingual organization within Amazon- Proficiency in English grammar and spelling.- Comfortable working with speech from various dialects and accents of one or more of the following regional language - English- Proficient computer skills in MS Office with good typing speed ( > 40 wpm and >90%...
-
Academy Associate
hace 4 semanas
San José, San José, Costa Rica Softwareone A tiempo completoJob Function: Cloud & Software Services Why SoftwareONE?:**About SoftwareONE**:We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland.Our 8,700 employees support our approximately 65,000 customers in their digital transformation.This includes to help with the design and implementation of the whole...
-
Sr. Associate Virtual Service Delivery
hace 2 semanas
San José, San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYThe Digital Corporate Affairs Client Partner and Colleague Services Team is responsible for providing a high quality, consistent, and repeatable end user support experience to Pfizer colleagues via a multi-channel service support strategy.The team provides leadership to maintain and deliver a consistent operating environment across Digital...
-
Service Delivery Coordinator
hace 7 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoResponsibilitiesThe Workforce Analyst will be responsible for the following tasks:Collaborating with CPA and GCC teams to ensure seamless service delivery.Conducting thorough risk assessments to identify potential issues.Delivering high-quality results in a fast-paced environment.Utilizing advanced Excel skills to analyze and present data.Developing and...
-
Global Trade Sr. Associate
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment and interviewing teams work in several jurisdictions.- University bachelor's degree in process or concluded in Customs Administration and Foreign Trade Management.- 1+ year(s) of experience in Customer...
-
Recruiting And Onboarding Delivery Associate
hace 3 semanas
San José, San José, Costa Rica Pfizer A tiempo completoHow You Will Achieve It- Execute key operational components of the end-to-end recruitment and onboarding processes including interview scheduling, coordination and logistics, offer documentation generation and management, and pre-boarding documentation management- Provide onboarding support and coordination for new colleagues and hiring managers including...
-
Recruiting And Onboarding Delivery Associate
hace 3 semanas
San José, San José, Costa Rica Pfizer A tiempo completoHow You Will Achieve It- Execute key operational components of the end-to-end recruitment and onboarding processes including interview scheduling, coordination and logistics, offer documentation generation and management, and pre-boarding documentation management- Provide onboarding support and coordination for new colleagues and hiring managers including...
-
Sr. Associate Virtual Service Delivery
hace 4 semanas
San José, San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYThe Digital Corporate Affairs Client Partner and Colleague Services Team is responsible for providing a high quality, consistent, and repeatable end user support experience to Pfizer colleagues via a multi-channel service support strategy.The team provides leadership to maintain and deliver a consistent operating environment across Digital...
-
Support Delivery Manager
hace 4 semanas
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
-
Program Manager Service Delivery
hace 7 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt Amzn Support Srvcs Costa Rica, we are seeking a highly skilled Program Manager Service Delivery to join our global team. In this role, you will lead medium to high complexity projects focused on employee life-cycle services, working with a wide range of stakeholders and business leaders.The ideal candidate will have 2+ years experience in program or...
-
Customer Delivery Manager
hace 2 semanas
San José, San José, Costa Rica Catalina Marketing A tiempo completo**Why Catalina?** Catalina delivers omni-channel solutions to our customers with a long-standing history of rich data assets, but our _greatest _asset is our people.Our guiding principles set the stage for winning in the markets we serve, and our potential is powerful.When you join the Catalina team, you will be part of an inclusive environment that embraces...
-
Customer Delivery Manager
hace 4 días
San José, San José, Costa Rica Catalina Marketing A tiempo completo**Why Catalina?** Catalina delivers omni-channel solutions to our customers with a long-standing history of rich data assets, but our _greatest _asset is our people.Our guiding principles set the stage for winning in the markets we serve, and our potential is powerful.When you join the Catalina team, you will be part of an inclusive environment that embraces...
-
Quality Analyst
hace 4 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a Quality Analyst with a solid background in reporting and analytics to join our team.This role is part of a team that provides business analytics and project leadership to support quality, consistency, and continuous improvement across the business.You will engage management to ensure compliance with quality standards and performance...
-
Data Associate Portuguese, Amazon Data Services
hace 4 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoHigh School or Equivalent diploma- Be active in an English/Portuguese organization within Amazon- Proficiency in English & Portuguese grammar and spelling.- Comfortable working with speech from various dialects and accents of one or more of the following regional language - English & Portuguese.- Proficient computer skills in MS Office with good typing speed...