Data Governance Analyst

hace 3 semanas

San José, Costa Rica Minor International A tiempo completo

**Company Description**

**Our Mission**

At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before.
These aren't easy goals to accomplish - but we're not here for easy.
We're here for better.
We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We're changing the nature of work.
Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work.
From benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks.
And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
**Your Career**

Palo Alto Networks® is the fastest-growing security company in history.
If you are a motivated, intelligent, creative, and hardworking individual, then this is the place for you
One of the keys to our success is our relentless focus on leveraging data to drive insights and decision making.
Our Data Governance team is tasked with ensuring our data is governed, accurate, and reliable on a day to day basis.
This includes managing urgent escalations, tracking and monitoring changes in data, and observing trends to guide system improvements.
The data Governance Analyst is the front line in ensuring that these goals come to fruition.
This position reports to the Manager, Data Governance and will have a high degree of interaction with the Analytics, Business Operations, and IT functions across Palo Alto Networks.
**Qualifications**

**Your Impact**:

- Work with internal stakeholders to solve service requests/issue resolution related to Data Governance
- Relentlessly execute against overall ticket queue to adhere to SLA requirements
- Analyze public data and provide recommendations on account hierarchies, merges, and enrichment values etc.
based on research
- Track and record trends in service requests and identify error rate
- Work on implementation, communication, and ongoing support of data standards, policies and processes
- Collaborate with the Data Governance team on documentation of data standard and policies
- Perform analysis on ongoing account enrichment
- Perform data updates and audit of account information to increase account accuracy

**Your Experience**:

- Interest in the concerns and topics related to data governance.
- Ability to work well with others
- Ability to speak fluently in business language
- Ability to manage multiple tasks simultaneously
- Ability to pick up new tools,platforms, and business processes
- Organized, proactive individual that can operate independently in solving complex problems with little guidance
- Ability to manage requestor escalations through appropriate channels
- Experience dealing with multiple teams and have a business centric approach
- Comfortable working in a fast-paced, dynamic work environment
- Excellent Verbal and Written communication skills
- Experience with SFDC and SFDC tools (SOQL and ETL/Workbench) a big plus
- Experience working with Google Suite (particularly spreadsheets)

**Additional Information**

**Our Commitment**

We're trailblazers who dream big, take risks, and challenge cybersecurity's status quo.
It's simple: We can't accomplish our mission without diverse teams innovating, together.
**Covid-19 Vaccination Information for Palo Alto Networks Jobs**
- Vaccine requirements and disclosure obligations vary by country.
- Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:

- The job requires accessing a company worksite
- The job requires in-person customer contact and the customer has implemented such requirements
- You choose to access a Palo Alto Networks worksite
- If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

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