Cxqo Quality Manager
hace 3 semanas
Strong oral and written communication skills, as well as a strong technical and analytical aptitude are required.
- Demonstrated experience in managing quality/operations teams in a service environment.
- Demonstrated ability managing and developing large high performance teams of analysts/managers is required.
- Command in Excel and other MS Office programs.
Experience of reporting and data analytics.
- Ability to work under pressure in a fast-paced dynamic environment.
- Clear and Logical thinking with an ability to deal with ambiguity.
Job summary
How often have you had an opportunity to be an early member of a team that is tasked with solving a huge customer need through disruptive technology, and reinventing an industry?
We are looking for a Quality Manager, who will be responsible for executing the overall Transaction Quality strategy and enabling operations teams by doing a deep dive in gaps identified, improve coaching skills of team managers.
Quality team will also support training team by way of need identification.
He/she will also play a significant role in the development of a successful, effective quality team.
**Responsibilities**:
- Responsible for the overall direction, coordination, and evaluation of the teams under management.
- Understands and demonstrates Amazon's core values and Leadership Principles and carries out supervisory and management responsibilities in accordance with the organization's policies and procedures.
Mentors others in developing Leadership behaviors.
Hires, manages, and develops high performing teams.
Identifies individual strengths of team members and actively fosters career advancement within Amazon.
- Actively seeks to understand Amazon's core business values and initiatives, and translates those into everyday operations practices.
Shapes the direction of the team, keeps them focused and motivated to deliver the right results.
- Combines a deep cross-functional business understanding with a long-term industry wide strategic context for all decision making.
- Understands how to position the organization for success.
Effectively applies best practices to all strategic decisions.
Maximizes resources for the greater good of the organization.
- Implements change or develop new processes as necessary to provide the ability to better service multiple work types.
Continually measures and evaluates all work processes using Kaizen, Lean, DMAIC, and other improvement methods.
- Demonstrates ability to influence, manage, and present ideas via clear written and oral communication.
- Builds positive productive relationships with many stakeholders and partners around the world.
Overcomes time zone and geographic distance to drive cross functional initiatives and ensure compliance with business policies.
- Demonstrates flexibility in work hours (including night shift) based on business need.
Travel required as per the business need.
- A Master's Degree in Management is preferred
- 3 plus years' experience in an operations / customer service environment
- Advanced working knowledge of MS Office (esp.
MS Excel) suite of products skills
-
Cxqo Quality Manager
hace 4 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoStrong oral and written communication skills, as well as a strong technical and analytical aptitude are required. - Demonstrated experience in managing quality/operations teams in a service environment. - Demonstrated ability managing and developing large high performance teams of analysts/managers is required. - Command in Excel and other MS Office...
-
Group Manager Cxqo, Just Walk Out Technology
hace 2 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBasic qualifications: - 5+ years people management experience, preferably in an operations' environment, 2+ years managing managers. - A Bachelor’s Degree or 2+ years at Amazon in a management role Preferred qualifications: - Have a track record for being self-motivated and demonstrated ability to follow-through on projects to completion. - Ability to...
-
Group Manager Cxqo, Just Walk Out Technology
hace 3 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBasic qualifications:- 5+ years people management experience, preferably in an operations' environment, 2+ years managing managers.- A Bachelor's Degree or 2+ years at Amazon in a management rolePreferred qualifications:- Have a track record for being self-motivated and demonstrated ability to follow-through on projects to completion.- Ability to multitask...
-
Group Manager Cxqo, Just Walk Out Technology
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBasic qualifications:- 5+ years people management experience, preferably in an operations' environment, 2+ years managing managers.- A Bachelor's Degree or 2+ years at Amazon in a management rolePreferred qualifications:- Have a track record for being self-motivated and demonstrated ability to follow-through on projects to completion.- Ability to multitask...
-
Senior Quality Manager
hace 3 horas
San José, San José, Costa Rica Intel A tiempo completoJob SummaryWe are seeking a highly skilled Senior Quality Manager to join our team. As a key member of the Technology Development and Manufacturing Group, you will be responsible for ensuring the highest quality standards in semiconductor manufacturing.Key Responsibilities- Develop and implement quality assurance processes to improve productivity and...
-
Quality Assurance Manager
hace 4 días
San Francisco, Heredia, Costa Rica Pts Consulting Services A tiempo completo**Job ID**:**JDPTS1018**:Posted on: 2021-09-20 1**Status**:Active**About Us**:We are PTS Consulting Services, an energetic forward-looking company that takes pride in partnering with our customers by providing holistic solutions around Process, Technology and Services.PTS Consulting Services has grown a lot over the past few years, expanding our reach and...
-
Quality Assurance Manager
hace 3 días
San José, San José, Costa Rica Straumann Group A tiempo completoStraumann Group is a global leader in tooth replacement and orthodontic solutions, committed to making a difference in patients' lives. We are seeking an experienced Quality Assurance Manager to join our team, who can drive quality excellence and ensure compliance with regulatory requirements.The successful candidate will be responsible for developing and...
-
Language Quality Assurance Manager
hace 7 días
San José, San José, Costa Rica Lionbridge Technologies A tiempo completo**Job Overview**Lionbridge Technologies is seeking a highly skilled Senior Language Lead to oversee all language-related activities and ensure high-quality standards are met across one or more client accounts.This role requires timely delivery of language services, executing tasks with expected quality, providing linguistic quality assurance and management,...
-
Ubuntu Quality Engineering Manager
hace 2 semanas
San José, Costa Rica Canonical - Jobs A tiempo completoWe are looking for an engineering manager for our Ubuntu Quality Engineering team, with a mission to take Linux distro quality to a new level through automation and large-scale data analysis. As the Ubuntu Quality Engineering Manager, you must be passionate about the future of Ubuntu, mindful of the dynamics of the open source ecosystem, and equally aware...
-
Quality Engineering Manager
hace 3 días
San José, San José, Costa Rica Zm Financial Systems A tiempo completoAs a Quality Engineering Manager at Zm Financial Systems, you'll be responsible for overseeing the development and execution of a comprehensive testing strategy that ensures the quality and reliability of our systems.You'll work closely with our engineering team to design, implement, and maintain automated tests that meet our high standards. Your...
-
Quality Assurance Manager
hace 3 horas
San José, San José, Costa Rica Prodigious A tiempo completoWe're seeking a Quality Assurance Manager to join our team at Prodigious. As a leader in software quality assurance, you'll oversee the development and implementation of quality assurance processes, ensuring that our software solutions meet the highest standards of quality and reliability.The ideal candidate will have 7+ years of QA experience, with a strong...
-
Ubuntu Quality Engineering Manager
hace 3 semanas
San José, Costa Rica Canonical - Jobs A tiempo completoWe are looking for an engineering manager for our Ubuntu Quality Engineering team, with a mission to take Linux distro quality to a new level through automation and large-scale data analysis.As the Ubuntu Quality Engineering Manager, you must be passionate about the future of Ubuntu, mindful of the dynamics of the open source ecosystem, and equally aware of...
-
Quality Control Manager, Screening
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoBachelor's degree- 5+ years experience in Compliance/AML, risk or assurance functions- 2+ years experience managing a team of investigator or auditors.- Proficient in Microsoft Office.The AML Programme team in Registration and Compliance (R&C, part of Selling Partner Risk) is looking for a Quality Control Manager to lead, manage and develop a global team of...
-
Quality And Compliance Manager
hace 3 semanas
San José, Costa Rica Jll A tiempo completoJLL supports the Whole You, personally and professionally.**How we support the Whole You**:Our benefits are a good reason to come to JLL.We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being.Our underlying benefits...
-
Quality System Manager
hace 1 día
San Francisco, Heredia, Costa Rica Spark A tiempo completoAbout the Position:The Quality System Manager is responsible for ensuring that all digital processes at Spark are aligned with our Quality Management System. This involves monitoring and assessing Digital Production cases to identify areas for improvement, maintaining quality, efficiency, and performance. The ideal candidate will have prior experience in...
-
Quality Manager
hace 3 días
San Francisco, Heredia, Costa Rica Huber+Suhner A tiempo completoAt HUBER+SUHNER, we design and create essential components that transport power and data through networks.This is how our employees around the globe contribute to a world where people get and stay connected.**Quality Manager**:**Heredia** | **Full-time** | **Unlimited*****Your tasks**:- Responsible for the quality level of products & services- Creates and or...
-
Production Quality Assurance Manager
hace 1 día
San Francisco, Heredia, Costa Rica Prodigious A tiempo completo**Job Description**We are seeking a skilled Production Quality Assurance Manager to join our team. In this role, you will be responsible for ensuring that all final layouts meet quality standards and comply with client specifications.You will work closely with the project team to execute digital and analog techniques, confirming that the final product meets...
-
Quality Engineering Manager
hace 2 semanas
San José, Costa Rica Imprivata A tiempo completoCome join a winning team!Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare.Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.While we're diverse in our backgrounds and skills, we have much in common.A passion for our...
-
Quality Engineering Manager
hace 1 semana
San José, San José, Costa Rica Imprivata A tiempo completoCome join a winning teamHere at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare.Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.While we're diverse in our backgrounds and skills, we have much in common.A passion for our...
-
Quality Manager, Disability
hace 7 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor’s degree in Finance, HR, IT or a related field - Four years of experience in any of the following quality related fields; auditing, ACES, Six Sigma, Lean, quality assurance, risk management or process improvement - Three years leading a team of direct and indirect reports - Experience with test planning, implementing and maintaining high quality...