Crm Admin And Automation Specialist
hace 11 horas
Full-time
Employee Status: Regular
Role Type: Hybrid
Department: Product Development
Schedule: Full Time
Shift: Day Shift
**Company Description**:
**About us, but we'll be brief**
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.
We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.
In addition, for the last five years we've been named in the **100 "World's Most Innovative Companies" by Forbes Magazine**.
Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.
We have 23,000 people operating across 44 countries and every day we're investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.
**Responsibilities**:
- Configure Salesforce objects, fields, layouts, reports, dashboards, and workflows to optimize sales, customer service, and marketing operations
- Collaborate with business analysts and developers to deliver changes and solve system issues
- Develop and maintain custom reports and dashboards to provide insights into sales pipeline and other functional areas
- Provide training and support to Salesforce users to ensure proper utilization of the platform and adherence to best practices
- Design, develop, and deploy automated solutions using Generative AI, machine learning algorithms, and other technology to support business operations
- Conduct thorough analysis of existing processes to identify areas for improvement and automation
- Utilize data-driven approaches to train and optimize machine learning models for automation tasks
- Provide technical expertise and support to troubleshoot issues and optimize automation workflows
- Stay updated on industry trends and advancements in automation technologies, particularly in Generative AI and machine learning
- Document automation processes, workflows, and best practices for knowledge sharing and future reference
- Collaborate with external vendors and partners to integrate third-party automation tools and solutions, as needed
**Qualifications**:
- Bachelor's degree in Computer Science, Engineering, Business, or related field Master's degree preferred
- ** Salesforce** Advanced Administrator certification
- Familiarity with Salesforce Einstein AI capabilities
- Experience with related tools such as configure price quote (CPQ) and e-signature
- Strong programming skills in languages such as Python, Java, or C++
- Hands-on experience with Generative AI frameworks (eg, GANs) and machine learning libraries (eg, TensorFlow, PyTorch)
- Solid understanding of automation technologies, including robotic process automation (RPA) and natural language processing (NLP)
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams
- Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
**Additional Information**:
**_ This is a permanent home-based role in Costa Rica.
No relocation available._**
**Culture at Experian**
**Our uniqueness is that we truly value yours.
**
Experian's culture, people, and environments are key differentiators.
We take our people's agenda very seriously.
We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._
Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_.
_We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society.
For more than 125 years, we've helped people and economies flourish - and we're not done.
We take our people's agenda very seriously.
We focus on what truly matters; diversity and inclusion, work/life balance, flexibl
-
Crm Specialist
hace 10 horas
Heredia, Costa Rica Experian A tiempo completoFull-timeEmployee Status: RegularRole Type: HybridDepartment: Information Technology & SystemsSchedule: Full TimeShift: Day Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are...
-
Automation Enterprise Support L2
hace 16 horas
Heredia, Costa Rica Sgf Global A tiempo completo**Automation Enterprise Support L2 (Remote)****Heredia, Costa Rica**SGF Global is looking for a Automation Enterprise Support L2, for IT enterprise in Heredia, Costa Rica.**Overview**:**Requirements**:- B.S./B.A.degree level, although relevant experience and strong track record is more important.- Linux Strong Knowledge.1-2 years of experience.- Enterprise...
-
Salesforce Admin/Dev Eng
hace 10 horas
Heredia, Costa Rica Encora A tiempo completo**Our company**:Encora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation.We count with 16 global offices and 25 innovation labs.Our Software...
-
CRM Team Manager
hace 5 días
Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo2+ years’ experience in Books organization with progressively increasing responsibility - Bachelor’s degree with relevant experience on the services industry. - Demonstrated ability to be successful in a highly fluid, fast-paced and ambiguous environment - A passion for books and reading - A proven ability to hire and develop high-performing people. -...
-
Test Specialist
hace 10 horas
Heredia, Costa Rica Ibm A tiempo completo**Introduction**As a Test Specialist at IBM, your analytical and technical skills will directly impact the quality of the software we create.Come work in an agile environment where you will help each iteration reach the next level.Whether the testing is manual, automated, or cognitive, you hold a key role in releasing the best deliverables to IBM'ers and our...
-
Employee Admin, Non-Mgmt
hace 10 horas
Heredia, Costa Rica British American Tobacco A tiempo completo**BAT is evolving at pace - truly like no other organization.****To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.Come be a part of this journey!****BAT Costa Rica IS LOOKING for **EMPLOYEE ADMIN ANALYST**SENIORITY LEVEL**:Non-management**SALARY RANGE**:Competitive salary Excellent...
-
Salesforce Operations Crm Specialist
hace 10 horas
Heredia, Costa Rica Experian A tiempo completoCompany DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...
-
Employee Admin Analyst
hace 7 días
Heredia, Costa Rica British American Tobacco A tiempo completo**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT Costa Rica IS LOOKING FOR AN EMPLOYEE ADMIN ANALYST** **SENIORITY LEVEL**:Non-management **FUNCTION**: DBS **SALARY RANGE:...
-
Shared Services Specialist
hace 5 días
Heredia, Costa Rica DHL A tiempo completo**Shared Services Specialist***: The Shared Services specialist’s role is to liaise between the operational Shared Services team regionally and the Shared Services Service Lead (dotted line). The main focus is to deliver proposals for efficiency gains (standardization & automation) for the supported Shared Services in cooperation with the SD...
-
Software Development Specialist
hace 10 horas
Heredia, Costa Rica Sgf Global A tiempo completo**Software Development Specialist (Remote)****Heredia, Costa Rica**SGF Global is looking for a Software Development Specialist, for IT enterprise in Heredia, Costa Rica.**Requirements**:- 3+ years experience with Angular 4+- 3+ years experience with.NET, WCF- 3+ years in Microsoft.net stack with strong development skills in C#.net- Knowledge in SharePoint...
-
Pos System Admin
hace 11 horas
Heredia, Costa Rica Auxis A tiempo completoJob Summary:POS System Admin helps implementing new products, updates and technologies.Is also a part of the testing, support, maintenance and administration of new software builds.System administrators also updates the POS and back office menus for end users.**Responsibilities**:- Updates POS and back office menus as requested.- Applies requested changes to...
-
Finance Automation Expert
hace 10 horas
Heredia, Costa Rica Dhl A tiempo completoWould you like to be part of the most international company in the world?A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969.With over 550,000 employees, we connect people, improving their lives.**Discover the spirit of DHL EXPRESS and make your next career move today!**Career...
-
Salesforce Specialist
hace 10 horas
Heredia, Costa Rica Experian A tiempo completo**Company Description**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've been named in the **100...
-
Operations Admin Shift Lead
hace 10 horas
Heredia, Costa Rica Hewlett Packard A tiempo completoThe operations admin lead role will be responsible to ensure that the End to End PCL operations go to plan.**Case management**:Monitoring queues for ticket, taking ownership of various types of tickets - Catalog requests, Incident tickets, Business control tickets and managing until ticket closureSwivel information between various service management...
-
Senior Account Executive
hace 10 horas
Heredia, Costa Rica Prodigious A tiempo completoCompany DescriptionPublicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group.We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe.In LATAM, we are over 1,700 passionate employees that love to push boundaries and drive...
-
Test Lead Data Specialist
hace 10 horas
Heredia, Costa Rica Sgf Global A tiempo completo**Test Lead Data Specialist (Remote)****Heredia, Costa Rica**SGF Global is looking for a Test Lead Data Specialist, for IT enterprise in Heredia, Costa Rica.**Overview**:The Test Lead Data Specialist will oversee the test data management working closely with the business, developers, and testers to provide correct information; along with several other...
-
Automation Analyst
hace 10 horas
Heredia, Costa Rica Huntsman A tiempo completoJob Description:Huntsman Corporation is a publicly-traded global manufacturer and marketer of differentiated and specialty chemicals with 2021 revenues of approximately $8 billion.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than...
-
Sr Azure Admin
hace 10 horas
Heredia, Costa Rica Encora A tiempo completo**Our company**:Encora is a global Software and Digital Engineering company that helps businesses overcome the Software Engineering Talent shortage and provides next-gen services such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation.We have 11 global offices and 36 innovation labs.Our Software Engineering...
-
Automation Engineer
hace 5 días
Heredia, Costa Rica SGF Global A tiempo completo**Automation Engineer (Remote)** **Heredia, Costa Rica** SGF Global is looking for an Automation Engineer, for IT enterprise in Heredia - Costa Rica. **Requirements**: - Undergraduate Degree, Technical Certificate, or bachelor’s degree in Computer Science, Computer Engineering, or a closely related field. - English C1. - Full time (8h) - 3+ years...
-
Customer Relationship Manager
hace 6 horas
Heredia, Costa Rica Bosch Group A tiempo completoCompany Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...