Ab Senior Customer Advisor

hace 8 horas


San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

3+ years sales experience.
- Experience on prospecting and building pipeline.
- Proficient on English Language (Written and spoken).
- Proven experience owning a territory and building a plan for success.
- Experience on leading customer engagements via consultative and solution based selling.
- Excellent communications skills with the ability to manage challenging conversations in a professional manner.
Job summary
Amazon Business gives organizations of all sizes access to hundreds of millions of products in a shopping experience built for businesses.
Amazon Business serves Public Sector customers that love the convenience of shopping online.
However, federal, state and local procurement officials require solutions that fit how public entities operate.
The Amazon Business team is dedicated to developing solutions that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers.
Senior account Representatives are responsible for both building and managing their book of business leveraging solution-selling, traditional and digital prospecting tactics, and supporting long-term strategic customer relationships following the initial prospect/onboarding and stabilization period.
The primary areas of responsibility include prospecting, expert knowledge of features and products to create a personalized solution for each institution (feature adoption), and developing relationships with buying decision makers across functional areas such as Information Technology, Facilities, and more.
Roles and Responsibilities
- Meet or exceed targets for customer acquisition and customer spend adoption.
- Initiate prospecting and lead generation activities within Public Sector organizations.
- Assisting customers with registration and presenting registered customers with Amazon Business account tours.
- Educating and networking with key prospect and customer contacts.
- Relay market needs and requirements back to internal Amazon teams including Product, Management, Technical and Category Management teams.
- Drive customer satisfaction.
- Work closely with marketing, merchandising, business development, customer service and other internal Amazon stakeholders.
- This is an inside sales role.
Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
- Excellent communications skills with the ability to manage challenging conversations in a professional manner.
- Ability to prioritize and demonstrate discipline in exceeding goals.Strong ownership, bias for action and willingness to roll-up your sleeves
- Expert use of MS Office Suite
- Knowledge of procurement and source to pay methods
- BA/BS degree


  • Senior Advisor

    hace 5 días


    San José, Costa Rica Constellis A tiempo completo

    *** The Senior Advisor shall provide expert guidance and provide the advice and technical assistance needed to develop, implement, and sustain cybersecurity policies, strategies, and organizational frameworks at MICITT, while supporting effective interagency coordination on cybersecurity between MICITT and other key stakeholders in the GoCR (including with...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    3+ years sales experience.- Experience on prospecting and building pipeline.- Proficient on English Language (Written and spoken).- Proven experience owning a territory and building a plan for success.- Experience on leading customer engagements via consultative and solution based selling.- Excellent communications skills with the ability to manage...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Range of 2+ to 6 years of years sales experience. - Experience on prospecting and building pipeline. - Proficient on English Language (Written and spoken). - Proven experience owning a territory and building a plan for success. - Experience on leading customer engagements via consultative and solution based selling. - Excellent communications skills with the...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    At Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.The Microsoft Customer Experience and Success (CEnS) organization is responsible for the strategy, design, and...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the RoleAmazon is seeking a highly skilled communications business advisor to join our team.This role will support Customer Service LATAM, building the reputation of Amazon as a great employer and a great place to work.


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job OverviewHuntsman Corporation, a leading global manufacturer and marketer of differentiated and specialty chemicals, seeks a skilled CUSTOMER SERVICE ADVISOR to join our team. As a valued member of our organization, you will play a critical role in delivering exceptional customer experiences, ensuring timely and accurate order processing, and driving...


  • San José, San José, Costa Rica Microsoft Corporation A tiempo completo

    About Microsoft CorporationAt Microsoft, we believe in empowering individuals and organizations to achieve more. Our culture is built on a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best every day.We create life-changing innovations that impact billions of lives worldwide. As part of our Customer Experience and...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    L4 Sr. Investigator with a strong process knowledge in their respective function (can be Level 3 with 1+ years of experience with a proven top performer record). - Process expertise in all RA functions and Orgs. especially Vendor segment. Indicated on the resume.- Should have had the exposure of advising peer Investigators- Strong verbal and written...


  • San José, San José, Costa Rica Imagineer Customer Experience A tiempo completo

    ¡Descubre Oportunidades de Crecimiento!">Oportunidad para profesionales destacados con experiencia en ventas de servicios y software:Equipo de Consultores Imagineer Customer Experience busca a un Vendedor Senior motivado y estratégico que sea capaz de desarrollar relaciones sólidas con clientes e industrias clave.Conoce nuestro equipo de consultores...


  • San José, Costa Rica Tek Experts A tiempo completo

    Overview:We're looking for a customer-oriented Customer Service Advisor (Escalations) to support our clients with excellent customer service while managing high-severity issues.You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure.In this role, you'll act as liaison between...


  • San José, Costa Rica Blueforce Inc A tiempo completo

    **BlueForce, Inc.** is seeking for **Senior** **Police Advisors** to provide services in support of upcoming task orders located in Central America and other Western Hemisphere countries such as **San Jose, Costa Rica.****General Duties and Responsibilities**:- Provide technical advice to the National Police Academy to improve effectiveness and efficiency.-...


  • San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re looking for a customer-oriented Customer Service Advisor (Escalations) to support our clients with excellent customer service while managing high-severity issues. You’ll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure. In this role, you’ll act as liaison...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor's Degree- 4+ Years of People Management Experience- 3+ years' experience hiring, leading and developing top talent- Proficient on English Language (Written and spoken)- Experience providing technology project leadership to Enterprise / Large Enterprise customers- Knowledge of the Procure-to-Pay cycle, ERP systems and integration capabilities across...


  • San José, Costa Rica Blueforce Inc A tiempo completo

    **BlueForce, Inc. **is seeking for **Specialist Advisors **to provide services in support of upcoming task orders located in Central America and other Western Hemisphere countries such as **San Jose, Costa Rica.**Some of the areas of expertise include: Acquisitions, Architecture, Construction Engineering, Data Analysis, Forensics, Law Enforcement, Mechanics,...


  • San José, San José, Costa Rica Culmen International Llc A tiempo completo

    Job SummaryWe are seeking an experienced Cybersecurity Expert and Strategy Advisor to join our team at Culmen International LLC. This is a challenging opportunity for a skilled professional to provide expert guidance and advice on cybersecurity strategy, policy, and procedures.About the RoleThe Senior Advisor will work closely with government agencies and...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    About Microsoft Customer Experience & Success">As part of the Microsoft Customer Experience & Success organization, we strive to deliver a seamless support experience for our customers. With over 18,000 employees worldwide, we're responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.We're looking for a...


  • San José, Costa Rica Blueforce Inc A tiempo completo

    **BlueForce, Inc. **is seeking for **Rule of Law Specialist Advisors** to provide services in support of upcoming task orders located in Central America and other Western Hemisphere countries such as** San Jose, Costa Rica**.**General Duties and Responsibilities**:- Areas of expertise to be considered: anti-financial crimes, anti-corruption, appeals,...

  • Sales Customer Advisor

    hace 8 horas


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    3+ years sales experience.- Experience on prospecting and building pipeline.- Proficient on English Language (Written and spoken).- Proven experience owning a territory and building a plan for success.- Experience on leading customer engagements via consultative and solution based selling.Job summaryCome be a part of a rapidly expanding $25 billion-dollar...

  • Sales Customer Advisor

    hace 8 horas


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    3+ years sales experience.- Experience on prospecting and building pipeline.- Proficient on English Language (Written and spoken).- Proven experience owning a territory and building a plan for success.- Experience on leading customer engagements via consultative and solution based selling.Job summaryCome be a part of a rapidly expanding $25 billion-dollar...

  • Site Leader

    hace 1 día


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    7+ years’ experience as People Manager (leading people) including other people managers - Proficient on English Language (Written and spoken) and Spanish (Written and spoken) - Bachelor’s degree (university degree) in business, accounting, marketing, engineering or related discipline - Experience on leading stakeholder engagements and presentations with...