Client Technical Support Senior
hace 2 semanas
Job DescriptionIn cooperation with local and remote Experian team members, actively works to provide ongoing data analysis, manage projects, and ensure that client orders are processed accurately and punctually per technical specifications.
Provides technical support, troubleshooting and process execution.Collaborating with internal groups to define process requirements for projects.Interpreting project specifications and utilizing the most effective approach to produce the desired results accurately and efficiently.Analyzing client data to validate accuracy and determine next steps.Entering or altering program logic to start production process or equivalent actions dependent on computing environment used.Providing technical support including testing, debugging, troubleshooting, and implementing necessary program changes, updates, or additions.Monitoring accuracy and completeness of all assigned projects.Communicate status with team members and end users within client expectations.QualificationsMinimum 2 years experience in a technical processing environment.Technical Bachelor's degree in progress or complete.Basic programming skills and desire to develop skills within mainframe and open systems environments.
SQL and Alteryx skills preferred.Strong PC skills in MS OfficeStrong attention to detail and organizational skillsExcellent problem solving and analytical skillsAbility to work independentlyAbility to communicate fluently in EnglishBasic project management skillsExcellent multitasking capabilitiesAdditional InformationOur uniqueness is that we celebrate yours.
Experian's culture and people are important differentiators.
We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on.
Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few.
Check out Experian Life on social or our Careers Site to understand why.Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success.
Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age.
If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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