Server Support Specialist

hace 3 semanas

San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo

**Why Kyndryl**

Kyndryl is a market leader that thinks and acts like a start-up.
We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.
So why work at Kyndryl?
We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.
We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term.
And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.
**Your Role and Responsibilities**

Server Support Specialists at Kyndryl enjoy an empowering culture, a wide spectrum of opportunities, and a chance to move up in the career path that fits them best.
Here you'll work with and support the biggest companies across all industries and learn new, cutting-edge tech in real time, all the time and get paid to upskill.
You can reinvent yourself and your career with multiple paths at one company, and still find great work/life balance.
You'll also get the chance to network and promote yourself to leaders and specialists in your field.
Main duties:

- Performs implementations and upgrades in compliance with security guidelines
- Ensures availability, security, and integrity of assigned systems
- Monitors systems, including setting alerts to maintain the stability of the environment and monitoring error logs.
Troubleshoots or escalates issues as needed
- Evaluates and identifies ways to automate, streamline, and improve day-to-day maintenance and administrative practices
- Installs or coordinates installation of patches and releases on development, test, pre-production, and production systems
- Serves as central point of contact and as a liaison to other IT departments and vendors regarding installations, server maintenance, licensing, and upgrade issues
- Effectively manages communication between end users, vendors, and IT departments to solve production, pre-production, test, and t environment problems quickly
- Creates and maintains accurate system run book for assigned systems
- Assists in capacity planning, performance monitoring and tuning on assigned systems
- Participates in business continuity and disaster recovery planning, including assisting with fault tolerance and disaster recovery plans
- Participates in project meetings supporting business objectives
- Performs other duties and responsibilities as assigned
- 1+ years of relevant experience with Redhat, CentOS, PaceMaker, Ansible.
- Intermediate English (B2-C1)
- Automation, Scripting, Linux Trouble Shooting, LVM Administration, Willingness to learn new technologies

Required Education: Bachelor's Degree
**Required Technical and Professional Expertise**
- 1+ years of relevant experience with Redhat, CentOS, PaceMaker, Ansible.
- Intermediate English (B2-C1)

**Preferred Technical and Professional Experience**
- Automation, Scripting, Linux Trouble Shooting, LVM Administration, Willingness to learn new technologies

**Required Education**

Bachelor's Degree

**Preferred Education**

Bachelor's Degree

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are.
We welcome people of all cultures, backgrounds, and experiences.
But we're not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.
This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.
That's the Kyndryl Way.
**Other things to know**

**Primary Job Category**

Technical Specialist

**Role (Job Role)**

Infrastructure Specialist

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Early Professional

**Travel Required**

No Travel

**Company**

(Y014) Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada

**Is this role a commissionable / sales incentive based position**

No

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