Global Operations Artificial Intelligence Associate

hace 2 semanas


Alajuela, Alajuela, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

High School diploma.
- 6+ months of working experience in corporate environments (AND/OR) volunteering, TCU, internship or university professional practice.
- B1 English proficiency or higher.
This is a full-time, permanent, back-office, bilingual position based in Costa Rica and does not offer relocation benefits.
Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.
Global Ops Artificial Intelligence (GO-AI), Join a professional organization who handles video monitoring activities in Fulfillment Centers globally.
Our teams remotely monitor activities in a back-office environment to support Machine Learning technology, acting as a human-as-sensor model allowing humans to perform tasks that require higher cognitive abilities.
Our essential function in GO AI is to improve decision-making technologies by providing remote human support and solutions while focusing on developing talent to deliver high quality results.
Tasks that required greater cognitive capacities such as sustained attention, speed of information processing, pattern recognition will be perform by our associates who deliver results with high confidence.
Key job responsibilities

**Job responsibilities include, but are not limited to**:

- Review image/videos - tagging activities on videos with durations of 10 seconds or shorter.
It is expected to answer an approximate of 1200 such jobs in a working day, which needs nearly 6.8 to 7 hours of screen time.
Analyze thoroughly and provide the best response based on your judgment and knowledge gather in your training process.
- Meets predetermined and assigned productivity and quality standard targets.
- Responsible for reviewing video content continuously during working schedule.
This position requires ability to capture details within different types of digital content what make visual capability a requirement.
- Understand and follow up on performance metrics and process requirements to drive business results in live environment.
- Able to perform repetitive tasks on a daily basis.
- Perform labeling/annotation tasks with accuracy, speed and efficiency on videos that could be less sharp, blurry and hence answering the jobs would need high level of attention & focus on the screen.
- Demonstrates willingness to support several projects at one time, and to accept re-prioritization as necessary, which may include schedule flexibility depending on business needs.
- Understand and adhere to SOP's and other Amazon policies.
- Able to systematically escalate problems or variance in the information to the relevant owners/teams/managers, according to processes and standards.
- Analyze and detect exceptions.
- Constantly contribute to process improvement.
- During peak and non-peak times, the incoming volume fluctuates throughout the weeks.
This might initiate a need of over time during specific sections of the day and holidays, over time will be paid.
If you wish to learn more about GO AI's operations related to Machine Learning and Amazon Robotics, please visit the following public resources from Inside Amazon on Youtube:
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work.
If you would like to request an accommodation for the interview or onboarding process, please let your recruiter know and we will connect you to our accommodation team.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
A day in the life
- Job applicants must be able to work with digital image/video content during shifts of 40h per week (8h per day).
About the team

**Prior applying, please consider the following**:

- This is not a virtual position.
If selected for this role you will be required to work from our SJO19 building, located in the America Free Zone (AFZ), Cariari, Heredia.
- Training is fully paid.
- Training schedule is from Monday through Friday from 7:00am to 4:00pm, for a total duration of two (2) weeks (tentative to extend if required) since your Start Date.
After training, all new-hires will transition to their assigned respective Onboarding and Production schedules.
- Night and "graveyard" shifts are not available at this time.
- The monthly gross pay range (before deductions) is CRC 514,000.00.
In addition to a full range of transportation, medical, financial, and other corporate benefits.
San Jose, H, CRI
- Experience with MS Office tools and internet browsing.
- Experience in peer coaching, mentoring, and/or training, etc.
- Able to work with digital image/video content.



  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:A highly skilled Artificial Intelligence/Machine Learning Operations Engineer is needed to join our team at 3M. As a key member of the AICOE - Technical Platform team, you will play a critical role in deploying and managing generative AI solutions in production and non-production environments.The ideal candidate will have a strong...


  • Alajuela, Alajuela, Costa Rica Sgf Global A tiempo completo

    **About the Role**Sgf Global is seeking a skilled Business Intelligence Specialist to join our team. As a Business Intelligence Specialist, you will be responsible for collecting information from stakeholders and uploading it to the system.You will analyze data, make inferences, and understand implications. Your ability to prioritize and organize work, set...


  • Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    Role OverviewThe HR Geo Services Associate plays a critical role in supporting the success of UPS's global operations.Main Responsibilities:Providing HR support to geographies within their scope of responsibilityDelivering HR services that require close physical proximity to business operationsCovering one to multiple UPS locationsWhat We OfferA rewarding...


  • Alajuela, Alajuela, Costa Rica Sgf Global A tiempo completo

    **About the Role**Sgf Global is seeking a talented Business Intelligence Analyst - I to join our team. As a key member of our organization, you will be responsible for collecting and analyzing data to inform business decisions.Key Responsibilities:Collect information from stakeholders and upload it to our systemAnalyze data to identify trends and areas for...


  • Alajuela, Alajuela, Costa Rica Medtronic A tiempo completo

    Accelerating Innovation in Medical Technology Supply ChainsMedtronic is a global leader in medical technology and healthcare solutions, driving innovation to alleviate pain, restore health, and extend life. We seek a talented Global Operations Specialist to join our Supply Chain-COE Global team in Costa Rica.In this role, you will work closely with...


  • Alajuela, Alajuela, Costa Rica Doris Peters & Associates A tiempo completo

    About the Role:We are looking for a skilled professional to lead our international transportation operations. The ideal candidate will have a proven track record of success in developing and implementing strategic plans to drive growth and efficiency within the organization. Key responsibilities include ensuring compliance with customer SOPs, managing team...


  • Alajuela, Alajuela, Costa Rica Doris Peters & Associates A tiempo completo

    Our Mission: At Doris Peters & Associates, we strive to deliver exceptional customer service while maintaining strong relationships with suppliers and service providers. Our team is committed to excellence, integrity, and continuous improvement.">Job Requirements: We are seeking a highly skilled Logistics Customer Care professional to join our team. Key...


  • Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    Join a dynamic team of innovators and problem-solvers who are shaping the future of logistics and transportation.About Our Company CultureWe're proud of our collaborative and inclusive work environment, where every employee has the opportunity to make a meaningful contribution. Our culture is built on the principles of respect, empathy, and open...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Global Sales Operations Analyst Role Overview**We are seeking a highly skilled and motivated individual to join our team as a Global Sales Operations Analyst. This role provides an opportunity to transition from other private, public, government or military environments to a 3M career.**The Impact You'll Make in this Role**As a Global Sales Operations...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:Collaborate with Innovative 3Mers Around the WorldChoosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you.With a diversity of people, global locations, technologies and...


  • Alajuela, Alajuela, Costa Rica Infotree Global Solutions A tiempo completo

    About Infotree Global SolutionsInfotree Global Solutions is a high-end tourism company seeking a seasoned professional to assume a strategic role in its overall management. As a member of the Senior Management team, the Director of Operations will be responsible for planning, implementing, managing, and overseeing all operational, human resources, and sales...


  • Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    Job SummaryWe are seeking an exceptional Distribution Support Associate to join our team at United Parcel Service. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our daily activities.Key ResponsibilitiesPerform general administrative tasks such as report preparation, data entry, and document...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    About the RoleWe are seeking an experienced professional to join our team as a Global Accounts Operations Specialist. This exciting opportunity will involve driving process improvements, collaborating with internal and external stakeholders, and ensuring timely delivery of accounts payable operations.Your Key ResponsibilitiesDrive process improvements that...


  • Alajuela, Alajuela, Costa Rica Samtec A tiempo completo

    As an Industrial Team Supervisor at Samtec, you will be responsible for leading a team of production associates to achieve organizational objectives. Key responsibilities include managing daily operations, ensuring a safe working environment, and maintaining high-quality products.Main Responsibilities:Manage daily operations, including supervising production...


  • Alajuela, Alajuela, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the RoleThis Compensation Services Manager position at Amzn Support Srvcs Costa Rica offers an exceptional opportunity for a motivated individual to take on a leadership role in our global compensation operations team.Key ResponsibilitiesSubject Matter Expertise: Provide guidance on various compensation queries and issues to stakeholders, customers,...


  • Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    Explore your next opportunity at a Fortune Global 500 organization.Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.If you have the qualities and drive to lead yourself or...


  • Alajuela, Alajuela, Costa Rica Ecolab A tiempo completo

    Ecolab is seeking a **Associate Logistics Manager** to** **lead a team to effectively direct and coordinate imports and exports operations around the globe with the principals pillars of Service, Cost and Compliance.You will need to have strong customer focus, hands-on leadership style and a collaborative approach to working with other supply chain...


  • Alajuela, Alajuela, Costa Rica Infotree Global Solutions A tiempo completo

    At Infotree Global Solutions, we are seeking an experienced Operations and Sales Leader to join our team as Hotel Operations Manager. As a key member of our leadership team, you will play a vital role in driving business success and delivering exceptional results.Main Objectives:- Direct and oversee all operational, human resources, and sales marketing...


  • Alajuela, Alajuela, Costa Rica Marriott Worldwide A tiempo completo

    **About Us**Marriott Worldwide is a global hospitality leader with a portfolio of brands that include JW Marriott and Marriott Hotels. We are committed to providing exceptional experiences for our guests and creating opportunities for our associates to grow and develop their careers.**Job Description**This Warehouse Operations Specialist position plays a...


  • Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    United Parcel Service is a Fortune Global 500 organization seeking talented individuals to support customer accounts across all tiers. As a Customer Account Development Specialist, you will play a critical role in analyzing and responding to customer requests, resolving issues, conducting research, preparing reports, and identifying account penetration...