It Support Analyst Student L3
hace 3 semanas
Join Intel and build a better tomorrow.
Intel is in the midst of an exciting transformation, with a vision to create and extend computing technology to connect and enrich the lives of every person on Earth.
So, join us and help us create the conditions that will shape the future for decades to come.
This is a technical role that will work with the End User Collaboration partners to deliver the Microsoft 365 technologies that Intel needs at the right cost, time, and quality.
As the Office Productivity Software Student, under the supervision of a Senior Specialist, you will be responsible for but not limited to
- Supporting the resolution of Microsoft 365 incidents and tasks, identifying the root cause of problems, and driving closure as needed.
For example, on installation, configuration, and support of Microsoft Office 365 on various platforms.
- Accurately document all work performed through ticketing system including details and outcomes.
- Comfortable working in an Agile Framework.
- Problem-solving and analytical skills.
- Customer-Obsessed.
**Qualifications**:
You must possess the below minimum qualifications to be initially considered for this position.
Relevant experience can be obtained through school work, classes and project work, internships and/or work experience.
Minimum Qualifications:
- Applicants must be pursuing a Bachelor, Licenciatura or Master degree in Computer Engineering, Computer Science, or related fields.
- The degree must be from an accredited institution of higher education.
- Applicants must be able to devote a minimum of 23 work-hours per week to this position.
- Must be able to stay at least 1 year as an active student.
- Intermediate to Advanced English (written/verbal).
Preferred Qualifications:
- Knowledge in Microsoft Office suite installation and troubleshooting
- Microsoft Windows environment configuration
- Data analysis knowledge (running reports in Power BI, Excel pivots and indicators)
Knowledge or experience in Microsoft Office 365 online apps such as Yammer, Delve, Flow, Planner, Exchange Online, PowerApps, OneDrive for Business, SharePoint Online and Teams
**Inside this Business Group**:
**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
**Benefits**:
**Working Model**:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.
**In certain circumstances the work model may change to accommodate business needs.
-
It End User Computing Operations Student Worker
hace 2 semanas
San José, San José, Costa Rica Intel A tiempo completoJoin the End User Computing (EUC) Operations organization in the IT Enterprise Operations Group (EOG) as an EUC Student Worker resource.We support the Enterprise Operations Group mission and strategic priorities through the evolution, delivery and support of EUC solutions for Personal Computing (PC), Small Form Factor (SFF) devices and imaging (printing) for...
-
It Matter To Judgement Systems Analyst Student
hace 3 semanas
San José, San José, Costa Rica Screenovate A tiempo completoIntel IT plays a pivotal role in providing the solutions and services that are accelerating Intel's digital transformation.Design Monitoring and Engineering delivers 24/7 incident, event and service request management to Intel Global Design Computing environment.We are the center of development and knowledge of the Intel Compute Design environment.A student...
-
Entry-Level Solutions Analyst Student
hace 3 semanas
San José, San José, Costa Rica Intel A tiempo completoWe are seeking a motivated and enthusiastic Entry-Level Solution Analyst to join our Sales and Marketing IT team.The Junior Solution Analyst will work closely with the Solution Analysts and Product Owner to analyze client requirements and provide solutions to meet their business needs.- Great English communications skills are a must.- Strong problem-solving...
-
Manufacturing Support Student Worker Engineer
hace 2 semanas
San José, San José, Costa Rica Intel A tiempo completoIntel's presence in Costa Rica has supported the growth of the country and catalyzed Foreign Direct Investment.More than 2000 employees design, prototype, test, and validate integrated circuit and software solutions, and provide finance, human resources, procurement, and sales and marketing support.Today we invite you to join the team and begin your career...
-
Student - Accounting Analyst
hace 2 semanas
San José, San José, Costa Rica Intel A tiempo completoAt Intel, we create world-changing technology that enriches the lives of every person on earth.We engineer solutions for our customers' greatest challenges with reliable, cloud to edge computing, inspired by Moore's Law.Finance Organization is a fundamental backbone to make this happen while we support the creation and capture of Intel's value to...
-
It Matter To Judgement Student Developer
hace 2 semanas
San José, San José, Costa Rica Screenovate A tiempo completoIntel IT plays a pivotal role in providing the solutions and services that are accelerating Intel's digital transformation.Design Monitoring and Engineering delivers 24/7 incident, event and service request management to Intel Global Design Computing environment.We are the center of development and knowledge of the Intel Compute Design environment.A student...
-
It Support Assoc Ii
hace 4 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo4+ years of experience in one or more of the following: Microsoft Administration, Linux Administration, or Cisco IOS (CLI)- 4+ years of experience troubleshooting skills in a multi-user high availability environment- 4+ years of experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP- 4+ years of experience in PC repair,...
-
Senior It Analyst
hace 2 semanas
San José, San José, Costa Rica Hitachi Solutions Ltd A tiempo completo**Company Description**About the RoleHitachi Solutions is looking for a Senior IT Analyst with strong analytical, organizational, and communication skills.Reporting to the Senior Manager of Information Systems, you will be part of the internal IT support and operations team in a Microsoft-centric environment, responsible for service desk support and daily IT...
-
Senior It Analyst
hace 2 semanas
San José, San José, Costa Rica Hitachi Solutions A tiempo completoCompany DescriptionAbout the RoleHitachi Solutions is looking for a Senior IT Analyst with strong analytical, organizational, and communication skills.Reporting to the Senior Manager of Information Systems, you will be part of the internal IT support and operations team in a Microsoft-centric environment, responsible for service desk support and daily IT...
-
It Support Assoc I
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBasic Qualifications6+ months of experience in IT help-desk or desk-side environment.Advanced written and spoken English and Spanish level.High School diplomaExperience in Windows, Mac OS environmentsProven ability to communicate with technical and non-technical staff.Job summaryExternal Job DescriptionAmazon's IT Support is the first point of contact for...
-
Technical Support Analyst
hace 3 semanas
San José, San José, Costa Rica Western Union A tiempo completo**Technical Support Analyst** - **San**ta Ana,** Costa Ric**a**Are you confident in your ability to help and educate those with Computer and IT issues?Are you ready to be a part of a global team, working for a dynamic company in an attractive sector?Join Western Union as Technical Support Analyst.**Motivated by our values: purpose driven, globally minded,...
-
Spending - Student Worker
hace 4 semanas
San José, San José, Costa Rica Intel A tiempo completoIf you're searching for a place where you can put all that hard work to use, at a job that satisfies your passion and curiosity, at Intel, you'll discover endless opportunities.When you join Intel Finance, you can expect to support and work with both brilliant technologists and top finance leaders who are working to change the world by creating leading edge...
-
It Support
hace 3 semanas
San José, San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team.Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.Our high-performance...
-
Business Analyst, Support Operations
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoDo you want to join an innovative team of engineers and analysts who use machine learning and analytical techniques to create state-of-the-art solutions for providing better value to Amazon's Sellers, Vendors, and Customers?Are you excited by the prospect of analyzing large amounts of data to solve real-world problems?Do you like to own end-to-end business...
-
Technical Support Analyst
hace 3 semanas
San José, San José, Costa Rica Western Union A tiempo completo**Technical Support Analyst - Santa Ana, Costa Rica**Do you like to find ways to improve your and your team's ways of working?Are you ready to lead initiatives to enhance team's knowledge management, learning and service quality?Join Western Union as a Technical Support Analyst.**Motivated by our values: purpose driven, globally minded, and trustworthy &...
-
Support Analyst
hace 4 semanas
San José, San José, Costa Rica Softwareone A tiempo completoWhy SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results.Our leaders empower and encourage their teams and provide a...
-
Financial Analyst Student
hace 3 semanas
San José, San José, Costa Rica Intel A tiempo completoAt Intel, we create world-changing technology that enriches the lives of every person on earth.We engineer solutions for our customers' greatest challenges with reliable, cloud to edge computing, inspired by Moore's Law.Finance Organization is a fundamental backbone to make this happen while we support the creation and capture of Intel's value to...
-
System Programmer Student
hace 1 semana
San José, San José, Costa Rica Intel A tiempo completoCome join the Collaboration and Productivity team in IT to help drive collaboration solutions for all Intel employees.Our team is responsible for several Microsoft 365 Content Sharing tools SharePoint Online, Teams and more, that help Intel employees create and collaborate on business content.We believe that our job is to make Intel more productive and...
-
Marketing Student
hace 2 semanas
San José, San José, Costa Rica Intel A tiempo completoIntel's technology has been at the heart of computing breakthroughs.We are an industry leader, creating world-changing technology that enables global progress and enriches lives of every people on earth.At Intel LATAM we are looking for a student to work for Marketing, passionate about technology and eager to build an impact on people's life.The co-marketing...
-
Software Application Developer Student Worker
hace 2 semanas
San José, San José, Costa Rica Intel A tiempo completoWe're looking for the best talent to work at one of the leading tech companies in the world.As a member of the IT organization, we will take care and time to develop your skills, and encourage you to keep growing every day.Being a Student Worker at Intel it is an unique opportunity to combine your studies with practical experience of cutting edge enterprise...